- Jalan P Ramlee Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450


Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Requirements:
-Bachelor’s degree or Diploma in Business, Management, Insurance, or related field
-Minimum 5 years of relevant experience in operations, policy servicing, or the insurance industry preferred
-Strong leadership, analytical, and problem-solving skills
-Detail-oriented with a focus on accuracy and efficiency
-Excellent communication and stakeholder management skill
- Able to speak & read in Mandarin / Cantonese
Responsibilities
Key Responsibilities:
1. Manage day-to-day operations, task allocation, and team coordination
2. Collaborate with Team Leaders to ensure timely, accurate, and high-quality deliverables
3. Review processes, resolve discrepancies, and recommend operational improvements
4. Monitor KPIs, turnaround times, backlog, and error rates, and implement corrective actions
5. Ensure data accuracy and compliance with ethical practices and company policies
6. Support cross-department collaboration and special projects as assigned
Benefits
LRT - KLCC
0.3 km
LRT - KAMPUNG BARU
0.6 km
MRL - BUKIT NANAS
0.7 km
MRL - RAJA CHULAN
0.8 km
MRT - PERSIARAN KLCC
0.9 km
MRT - AMPANG PARK
0.9 km
LRT - AMPANG PARK
0.9 km
LRT - DANG WANGI
1.0 km
MRT - RAJA UDA
1.1 km
MRT - CONLAY
1.1 km
MRL - MEDAN TUANKU
1.3 km
MRT - BUKIT BINTANG
1.3 km
MRL - BUKIT BINTANG
1.3 km
MRL - CHOW KIT
1.7 km
LRT - DAMAI
1.7 km
MRL - IMBI
1.7 km
LRT - MASJID JAMEK
1.8 km
LRT - BANDARAYA
1.8 km
LRT - PLAZA RAKYAT
1.8 km
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