To apply or find out more, please contact
Leong Jia Wei
(Reg No: R25157456)
*************
I specialize in Financial Advisory (FA) and Insurance Roles; please browse [More jobs from this company] for more roles.
About Us
We are a long- and well-established insurance brokerage firm based in Singapore, dedicated to providing tailored insurance solutions across a broad range of industries. Our commitment to excellence and client-centric approach has earned us a reputation as a trusted partner in the insurance sector. As a result of growth, we have a position available and are seeking a dynamic and motivated individual to join our team.
Job Overview
The candidate is expected to handle all claim matters which including but not limited to answering claims queries, review and submission of claims documents, monitor/ review of pending claims/ queries and other duties as assigned by the supervisor. Training will be provided for candidate who has no related claims experience.
Responsibilities & Duties
Teamwork – working as a team and assisting claim colleagues during their absence
Address client inquiries with a high degree of urgency
Monitor and meet all professional timelines and commitments you have assumed
Maintain full and accurate claim registration for the claims handled by you
Provide rapid follow-up communication regarding unresolved matters and incoming emails
Conduct a monthly audit of your open case files and consult leadership for strategic guidance
Proactively highlight brewing difficulties or technical problems before they escalate into formal grievances
Assist in claim related administration works including managing claims inbox
Conduct on-site customer visits or meet patrons at their corporate offices when necessary.
Specific Skills
Able to draft simple claims related emails and letters to respective parties
Possess the capacity to balance and navigate consumer demands regarding the processing of their losses
Full understanding of claims procedures and processes for all classes of insurance policies
To obtain BCP, PGI, ComGI, and HI
By applying, you consent that the contents of your CV and job-seeking preferences will be processed for the purpose of job matching.
Established in 2014, we have a proven track record in delivering successful outcomes, for candidates and for companies. By adopting a disciplined and rigorous approach to search assignments, we ensure best match, always.
Recognizing that having the right individual for the job is key for a company's success, our promise is to always conduct in-depth due diligence into the position requirements and to screen candidates thoroughly to assure suitability prior to presenting them for consideration.
Our search scope covers Permanent, Temporary or Contract Staff. In addition, we also offer Payroll Outsourcing Service and Headcount Hosting Service.
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