- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
Kick-start your career as a Human Resource and Admin Assistant with hands-on exposure in a real business environment. This opportunity is designed for students, fresh graduates, or individuals with no prior experience who are eager to learn, gain practical skills, and build a strong foundation in the Human Resource and Administration working experience in F&B industry.
You will receive on-the-job training, real responsibilities, and mentorship from experienced team members while working in a fast-paced and supportive environment.
EXPECTATION FOR THE ROLEBut Not Limited to:
Human Resource Management:
Objective: Ensure all outlet attendance data is accurate and ready for payroll processing, reducing labor cost leakage.
KPI Metrics:
Objective: Build a steady pipeline of talent to combat the high turnover rate typical in the F&B industry (Service Crew, Kitchen Crew).
KPI Metrics:
Administration Focus Areas
Objective: Process staff claims quickly and accurately according to company policy.
KPI Metrics: Turnaround Time: 100% of staff expense claims reviewed and passed to finance/management for approval within 3 working days of submission.
Policy Compliance: Zero errors in checking receipt validity, ensuring no unapproved expenses are processed.
Objective: Ensure all outlets operate legally and avoid heavy fines or sudden closures.
KPI Metrics: Tracker Maintenance: Maintain a 100% accurate, up-to-date master list of all licenses (DBKL/local council, Halal, Fire safety, Signage, etc.).
Proactive Renewal: Initiate renewal processes at least 45 to 60 days before expiration.
Compliance Rate: Zero late penalties or fines incurred due to missed deadlines.
Objective: Streamline cash flow tracking and ensure utilities are paid on time to avoid service disruptions.
KPI Metrics: Submission Deadline: Compile, organize, and submit all outlet utility bills to the accounts team by the 7th of every month.
Variance Reporting: Flag any unusual spikes in water or electricity bills (which might indicate a leak or wastage) to the operation managers immediately upon compilation.
REQUIREMENTS
We’d love to hear from you if you are:
Preferred (but not mandatory)
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
Work Location: In person
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