E-commerce Product Designer (Marketplace Visuals)
Company: DS Plastic Innovations Sdn. Bhd.
Location: Bukit Mertajam, Penang
Employment Type: Full-Time | Permanent | On-Site
Monthly Basic Salary: RM2,800–RM3,800 (Based on Experience and Skills)
Working Hours:
- Monday–Friday: 9:00 AM–6:00 PM
- Saturday: 9:00 AM–3:00 PM
- Sunday: Rest Day
Job Summary
We are looking for a creative, detail-oriented and commercially minded E-commerce Product Designer to create professional, engaging and sales-oriented product visuals for our online marketplaces, ecommerce websites and digital sales channels.
You will be responsible for developing product listing images, product information graphics, promotional visuals and other creative materials that clearly communicate product features, specifications and benefits.
The successful candidate should be able to work independently, manage multiple design assignments and continuously improve product presentation to support ecommerce sales performance.
Key Responsibilities
1. Marketplace Product Visual Design
- Design high-quality product listing images for Shopee, Lazada, TikTok Shop, company websites and other relevant ecommerce platforms.
- Create product cover images, feature highlights, product comparisons, size guides, material information and usage illustrations.
- Develop consistent product image layouts following company branding and marketplace requirements.
- Ensure product visuals clearly communicate product features, specifications and selling points.
- Improve existing product listings through better visual presentation and information hierarchy.
2. Product Photography & Image Editing
- Plan and carry out product photography when required.
- Edit, retouch and enhance product photographs for professional ecommerce presentation.
- Perform background removal, colour correction, cropping, resizing and image composition.
- Create realistic product mock-ups and lifestyle visuals where appropriate.
- Ensure product colours, dimensions, materials and features are represented accurately.
- Maintain consistent image quality across product categories and sales channels.
3. Product Content & Visual Communication
- Translate product specifications and technical information into clear, customer-friendly visuals.
- Design measurement diagrams, product dimension illustrations and application examples.
- Highlight product advantages, material characteristics and usage information.
- Work with Ecommerce and Sales teams to identify customer questions and improve product visuals.
- Ensure product information is accurate and does not contain misleading claims.
4. Ecommerce Marketing & Campaign Design
- Design promotional banners, campaign graphics, discount visuals and product marketing materials.
- Prepare creative assets for seasonal promotions, flash sales and marketplace campaigns.
- Adapt artwork for different marketplace image sizes and advertising requirements.
- Coordinate with Ecommerce and Marketing teams to meet campaign deadlines.
- Support creative improvements based on campaign performance and customer response.
5. Competitor Research & Design Improvement
- Research competitor product listings, visual presentation styles and ecommerce design trends.
- Identify opportunities to improve product image quality, layout and communication.
- Recommend creative approaches to improve product attractiveness and customer understanding.
- Review existing product visuals and identify areas requiring redesign.
- Support approved testing of alternative product images and creative approaches.
6. Design Quality Control
- Check artwork for spelling, dimensions, product specifications and visual accuracy.
- Ensure designs comply with company branding guidelines and marketplace requirements.
- Review product visuals before submission or publication.
- Revise designs based on feedback from relevant departments.
- Ensure completed artwork meets agreed quality standards and deadlines.
- Maintain organized source files, revision records and approved final artwork.
7. Team Collaboration & Workflow Management
- Coordinate with Graphic Design, Ecommerce, Sales and relevant product teams.
- Manage multiple design assignments according to agreed priorities.
- Provide updates on design progress, pending information and completion status.
- Support improvements to design templates, workflows and visual standards.
- Use approved AI-assisted creative tools responsibly and comply with company confidentiality requirements.
- Perform other reasonably related design duties assigned by Management.
Requirements
- Diploma or Degree in Graphic Design, Multimedia Design, Visual Communication, Digital Media, Advertising Design or a related field.
- Preferably 1–3 years of relevant experience in graphic design, ecommerce design, product image design or digital marketing creatives.
- Candidates with strong portfolios and relevant practical experience may also be considered.
- Strong proficiency in Adobe Photoshop.
- Good working knowledge of Adobe Illustrator or equivalent professional vector-design software.
- Strong understanding of typography, layout, composition and colour.
- Able to create professional product listing images and promotional visuals.
- Good knowledge of product photography, image editing and retouching.
- Able to understand product specifications, measurements and customer requirements.
- Strong attention to detail, creativity and visual consistency.
- Able to work independently and manage multiple assignments.
- Good communication, time-management and problem-solving skills.
Software Skills
Required
- Adobe Photoshop.
- Adobe Illustrator or equivalent professional vector-design software.
Preferred
- Canva.
- Adobe Lightroom or similar photo-editing software.
Added Advantages
- Blender, SketchUp or other 3D visualization tools.
- AI-assisted creative and image-editing tools.
- Basic video-editing software.
- Experience with marketplace creative requirements.
Portfolio Requirement
Applicants must provide relevant design work demonstrating their capabilities, preferably including:
- Ecommerce product listing images.
- Product cover images and feature graphics.
- Product measurement or specification visuals.
- Product photography and photo retouching.
- Promotional banners or campaign materials.
- Before-and-after product visual improvements.
- Product mock-ups or 3D visualizations, if available.
Candidates should identify their actual contribution to each project. Confidential information belonging to previous employers must not be disclosed.
Shortlisted candidates may be required to complete a practical product listing design assessment.
Key Performance Indicators (KPIs)
Performance may be assessed based on:
- Product visual quality and design consistency.
- Product information and specification accuracy.
- Completion of assigned designs within agreed deadlines.
- Marketplace image compliance.
- Quality of improvements to existing product listings.
- Communication and coordination with relevant teams.
- Contribution to product presentation and ecommerce performance improvements.
Benefits
- Basic salary of RM2,800–RM3,800 per month, depending on qualifications, experience, portfolio quality and practical assessment.
- Attendance allowance, subject to company policy.
- Medical reimbursement, subject to eligibility.
- Staff purchase discount.
- Free parking.
- EPF, SOCSO and EIS contributions.
- Training and professional development opportunities.
- Career advancement opportunities.
- Hands-on exposure to ecommerce, product marketing and commercial design.
How to Apply
Please submit:
- Updated resume.
- Current and expected salary.
- Notice period or earliest available starting date.
- Relevant design portfolio or work samples.
Email: *************
WhatsApp: *************
DS Plastic Innovations Sdn. Bhd.
Bukit Mertajam, Penang
Pay: RM2,800.00 - RM3,800.00 per month
Work Location: In person