- Bukit Merah Central Region (Singapore) Singapore
TBC AVENTRE PTE. LTD. Hiring! Full Time Customer Service Executive in Central Region (Singapore), Earn up to SGD 3,500 - Ricebowl
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Job Description
Responsibilities
Customer Service & Sales Executive
Urbanspace – Workspace & Self Storage
Employment Type:
Full-time
Monthly Salary:
$2500 to $3500
Work Location:
Bukit Merah; Alexandra Area
Working Hours:
9am to 6pm
About Urbanspace Self Storage
Urbanspace provides flexible self-storage and workspace solutions for individuals and businesses. From homeowners who need extra space to entrepreneurs managing business inventory, we help customers find practical solutions that suit their needs.
We are looking for a friendly, proactive and organised
Customer Service & Sales Executive
to join our team. You will guide customers from their first enquiry through to move-in, provide attentive service throughout their stay, and help keep our facility welcoming and well organised.
If you enjoy meeting people, solving problems and turning enquiries into satisfied customers, we would love to hear from you.
Your Key Responsibilities
Customer Enquiries & Sales
Respond promptly and professionally to enquiries through WhatsApp, telephone, email, online channels and walk-ins.
Understand each customer’s storage requirements, budget and preferred move-in date, and recommend suitable units and services.
Conduct on-site viewings, explain our facilities and rental options clearly, and help customers make informed decisions.
Prepare quotations and follow up on enquiries to secure bookings and achieve individual and team sales targets.
Customer Service & Account Management
Handle reservations, rental agreements, renewals, payments, move-ins and move-outs accurately and efficiently.
Build positive customer relationships, assist with ongoing enquiries and identify opportunities to support additional storage needs.
Resolve service issues and complaints calmly and professionally, coordinating with the relevant team when further assistance is required.
Facility & Operational Support
Report maintenance or safety issues promptly and coordinate with the operations team and service providers on follow-up actions.
Monitor and organise packing materials, merchandise and other operational supplies.
Administration & Teamwork
Keep customer information, quotations, follow-up activities and transaction records accurate and up to date in our CRM and operational systems.
Work closely with colleagues across sales, marketing and operations to ensure a smooth customer experience.
What We Are Looking For
At least GCE ‘N’ or ‘O’ Level, or an equivalent qualification.
At least
1 year of experience
in customer service, sales, retail, hospitality or a related role.
Clear verbal and written communication skills, including the ability to write professional WhatsApp messages and emails.
A friendly, approachable manner and a willingness to understand and help customers.
Confidence in recommending solutions, following up on enquiries and working towards sales targets.
Good organisation and attention to detail when handling agreements, payments and customer records.
Comfort using everyday digital tools, with a willingness to learn our CRM and storage management systems.
The ability to work independently, support colleagues and remain calm when handling competing priorities.
Why Join Urbanspace?
This is a hands-on role where you can develop skills across customer service, sales and daily operations. You will work with a variety of customers and see the direct impact of your efforts in helping them find the space they need.
We value
good service, teamwork, continuous learning and personal growth
.
Our Employment Package
Sales incentives
Training and development
Annual leave and medical benefits
Other benefits
How to Apply
Please submit your resume with your
contact details, expected salary and earliest available start date
.
Join Urbanspace and help our customers make room for what matters.
UrbanSpace Self Storage and Co-Working Space -
Smart Storage ad Work Solutions for Urban Living and Business
About Us -
At UrbanSpace Work and Storage, we believe in transforming the way you think about work and storage. Founded in 2015, our journey began with a vision to address the growing need for intelligent work and accessible storage solutions in bustling urban environments. We combine cutting-edge technology with a customer-first philosophy to deliver seamless, secure, and sustainable storage and work experiences. Whether you’re decluttering your home, safeguarding business inventory, or transitioning between life phases, UrbanSpace is your trusted partner in creating space for what matters most.
Our Services -
UrbanSpace offers a dynamic range of storage solutions tailored to modern needs:
UrbanSpace is more than storage—we’re a catalyst for positive change. We partner with local nonprofits to host neighborhood clean-ups and offer discounted storage to small businesses. Our sustainability initiatives include energy-efficient lighting, solar panel energy, and a “Donate & Recycle” program to reduce waste.
Join the UrbanSpace Movement -
Experience work and storage reimagined. Visit our website, explore virtual tours, or connect with our team. UrbanSpace is dedicated to bringing smart, sustainable work and storage to urban businesses and dwellers nationwide.
Making Space for What Matters.
Urbanspace – Workspace & Self Storage
Employment Type:
Full-time
Monthly Salary:
$2500 to $3500
Work Location:
Bukit Merah; Alexandra Area
Working Hours:
9am to 6pm
About Urbanspace Self Storage
Urbanspace provides flexible self-storage and workspace solutions for individuals and businesses. From homeowners who need extra space to entrepreneurs managing business inventory, we help customers find practical solutions that suit their needs.
We are looking for a friendly, proactive and organised
Customer Service & Sales Executive
to join our team. You will guide customers from their first enquiry through to move-in, provide attentive service throughout their stay, and help keep our facility welcoming and well organised.
If you enjoy meeting people, solving problems and turning enquiries into satisfied customers, we would love to hear from you.
Your Key Responsibilities
Customer Enquiries & Sales
Respond promptly and professionally to enquiries through WhatsApp, telephone, email, online channels and walk-ins.
Understand each customer’s storage requirements, budget and preferred move-in date, and recommend suitable units and services.
Conduct on-site viewings, explain our facilities and rental options clearly, and help customers make informed decisions.
Prepare quotations and follow up on enquiries to secure bookings and achieve individual and team sales targets.
Customer Service & Account Management
Handle reservations, rental agreements, renewals, payments, move-ins and move-outs accurately and efficiently.
Build positive customer relationships, assist with ongoing enquiries and identify opportunities to support additional storage needs.
Resolve service issues and complaints calmly and professionally, coordinating with the relevant team when further assistance is required.
Facility & Operational Support
Report maintenance or safety issues promptly and coordinate with the operations team and service providers on follow-up actions.
Monitor and organise packing materials, merchandise and other operational supplies.
Administration & Teamwork
Keep customer information, quotations, follow-up activities and transaction records accurate and up to date in our CRM and operational systems.
Work closely with colleagues across sales, marketing and operations to ensure a smooth customer experience.
What We Are Looking For
At least GCE ‘N’ or ‘O’ Level, or an equivalent qualification.
At least
1 year of experience
in customer service, sales, retail, hospitality or a related role.
Clear verbal and written communication skills, including the ability to write professional WhatsApp messages and emails.
A friendly, approachable manner and a willingness to understand and help customers.
Confidence in recommending solutions, following up on enquiries and working towards sales targets.
Good organisation and attention to detail when handling agreements, payments and customer records.
Comfort using everyday digital tools, with a willingness to learn our CRM and storage management systems.
The ability to work independently, support colleagues and remain calm when handling competing priorities.
Why Join Urbanspace?
This is a hands-on role where you can develop skills across customer service, sales and daily operations. You will work with a variety of customers and see the direct impact of your efforts in helping them find the space they need.
We value
good service, teamwork, continuous learning and personal growth
.
Our Employment Package
Sales incentives
Training and development
Annual leave and medical benefits
Other benefits
How to Apply
Please submit your resume with your
contact details, expected salary and earliest available start date
.
Join Urbanspace and help our customers make room for what matters.
UrbanSpace Self Storage and Co-Working Space -
Smart Storage ad Work Solutions for Urban Living and Business
About Us -
At UrbanSpace Work and Storage, we believe in transforming the way you think about work and storage. Founded in 2015, our journey began with a vision to address the growing need for intelligent work and accessible storage solutions in bustling urban environments. We combine cutting-edge technology with a customer-first philosophy to deliver seamless, secure, and sustainable storage and work experiences. Whether you’re decluttering your home, safeguarding business inventory, or transitioning between life phases, UrbanSpace is your trusted partner in creating space for what matters most.
Our Services -
UrbanSpace offers a dynamic range of storage solutions tailored to modern needs:
- Co-working space with storage solutions: Design focused work environment and storage solutions.
- Flexible Unit Sizes: From compact lockers to spacious units, find the perfect fit for personal belongings, furniture, or commercial inventory.
- Climate-Controlled Options: Protect sensitive items like electronics, artwork, and heirlooms with precision-controlled environments.
- 24/7 Smart Access: Securely enter your unit anytime using our keyless entry systems.
- Moving & Packing Essentials: Shop our onsite supplies—eco-friendly boxes, durable locks, and premium packing materials.
- Tech-Driven Management: Leverage IoT-enabled climate sensors, AI-driven security, and virtual tours for a hassle-free experience.
- Green & Clean Commitment: Our facilities feature solar-powered energy, recycled building materials and digitalised operations to minimize environmental impact.
UrbanSpace is more than storage—we’re a catalyst for positive change. We partner with local nonprofits to host neighborhood clean-ups and offer discounted storage to small businesses. Our sustainability initiatives include energy-efficient lighting, solar panel energy, and a “Donate & Recycle” program to reduce waste.
Join the UrbanSpace Movement -
Experience work and storage reimagined. Visit our website, explore virtual tours, or connect with our team. UrbanSpace is dedicated to bringing smart, sustainable work and storage to urban businesses and dwellers nationwide.
Making Space for What Matters.
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