Job Overview
We are seeking an energetic, data-driven, and results-oriented E-Commerce Executive to oversee our daily e-commerce live streaming operations (TikTok Shop / Shopee / Lazada / Web). You will be responsible for managing livestream scheduling, product mapping, promotional strategies, host attendance, and training, driving revenue growth for our brand portfolios.
Key Responsibilities
1. Live Operations & Scheduling Management
- Plan and manage weekly and monthly live streaming shift rosters for all live hosts to ensure seamless daily broadcasts.
- Monitor attendance, punctuality, and broadcast hours, enforcing team discipline and eliminating downtime or unexcused delays.
2. Product Merchandising & Promotional Strategy
- Align inventory levels with sales data to assign targeted product lines, heroes/heroines, and traffic drivers for each session.
- Design attractive live-exclusive promotions, bundle deals, and voucher mechanics to optimize conversion rates and Gross Merchandise Value (GMV).
3. Team Leadership, Recruitment & Training
- Assist in recruiting new live stream talent and take full ownership of onboarding, script training, and hands-on coaching.
- Conduct regular performance reviews and real-time session monitoring to continuously elevate host engagement and conversion skills.
4. Data Analytics & Session Review
- Track and analyze daily/weekly livestream metrics (GMV, Concurrent Viewers, Conversion Rate, AOV, Watch Time, etc.).
- Lead daily/weekly debrief sessions to identify operational bottlenecks and rapidly iterate sales strategies.
Job Requirements
- Experience: 1–3+ years of hands-on experience in livestream operations on TikTok Shop, Shopee, Lazada, or relative e-commerce platforms (experience managing brand live rooms preferred).
- Skills: Strong analytical mindset with a sharp understanding of livestream algorithms, product pitching, and promo mechanics.
- Leadership: Excellent communication and team management skills, with the firmness to uphold discipline and the capability to motivate creators.
- Attributes: High resilience, adaptability to flexible working hours (including evening shifts, weekends, or public holidays), and a strong goal-oriented mindset.
Pay: RM3,500.00 - RM5,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
- Vision insurance
Work Location: In person