Toyota Nilai - Unitedstar Corporation Hiring! Full Time Outlet Manager in Selangor - Ricebowl

We are looking for a results-driven and experienced Outlet Manager to lead our automotive sales team, drive business growth, achieve sales targets, and oversee daily outlet operations.

The ideal candidate should possess strong leadership skills, a solid background in automotive sales, and the ability to motivate a team to achieve business objectives.

Key Responsibilities

1. Sales & Team Management

Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets.

Lead, coach, motivate, and manage the Sales Advisor team to achieve sales targets and key performance indicators (KPIs).

Monitor individual and team performance through regular reviews, coaching sessions, and performance evaluations.

Recruit, train, and develop Sales Advisors to strengthen team capabilities and sales performance.

Conduct regular sales reviews and implement action plans to improve productivity and business results.

2. Distributor Coordination & Operations

Liaise with the PCM Group/distributor on sales performance, outlet operations, and business matters.

Attend weekly, monthly, quarterly, annual, and ad hoc meetings as required.

Forecast and plan vehicle stock requirements by model, variant, colour, and other specifications in coordination with the Sales Head/Admin Officer.

Coordinate with the relevant teams to ensure timely stock delivery and fulfilment of customer orders.

Participate in roadshows and promotional activities organised by the PCM Group/distributor.

Implement marketing, customer retention, and Best in Town initiatives to strengthen market presence and customer satisfaction.

3. Reporting & Performance Monitoring

Prepare and submit daily sales reports to management and the PCM Group.

Prepare monthly, quarterly, and annual sales performance reports.

Analyse sales results, monitor business performance, and recommend improvement strategies.

• Minimum Bachelor's Degree in a relevant field.

• At least 5 years of working experience in the automotive industry.

• Proven leadership, coaching, and team management skills.

• Excellent presentation, negotiation, and interpersonal skills.

• Good verbal and written communication skills in English and Bahasa Malaysia.

• Proficient in Microsoft Word and Excel.

• Computer literate and digitally savvy.

• Familiar with social media platforms, including Facebook, TikTok, and Instagram.

• Hands-on, detail-oriented, responsible, and committed to achieving results.

• Able to work independently under pressure in a fast-paced, high-volume environment while managing multiple priorities.

• Able to communicate effectively with people at all levels and resolve operational issues professionally.