- Singapore
Lee Wee & Brothers Hiring! Full Time Assistant Outlet Manager in , Earn up to SGD 3,500 - Ricebowl
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Job Description
Responsibilities
Overview
In this role you will support the Outlet Operations Manager in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional collaboration to plan, coordinate and manage outlet activities to achieve business synergy.
Responsibilities
Support the Outlet Operations Manager in managing all outlets’ overall operations
Work with the Strategy team to plan, develop and implement sales target, strategies and monitoring mechanisms to achieve outlet revenue growth
Assist LWB’s Quality Assurance Executive to ensure outlet operations are compliant with ISO standards
Ensure that outlets’ premise is in good working condition
Update training handbook and standard operating procedures for outlet operations
Lead, motivate and train the outlet team to boost staff morale and facilitate succession planning
Conduct preliminary performance appraisal and exit interviews
To manage outlet staff grievances and conflicts and issue disciplinary action when necessary
Provide timely feedback to the Outlet Operations Manager with regards to outlet activities
Requirements
Good communication and interpersonal skills
Good team player
Able to work within deadlines and well-organised
Positive attitude and eager to learn
Display strong initiative and able to work independently
Thrive in a fast-paced environment and able to adapt quickly
In this role you will support the Outlet Operations Manager in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional collaboration to plan, coordinate and manage outlet activities to achieve business synergy.
Responsibilities
Support the Outlet Operations Manager in managing all outlets’ overall operations
Work with the Strategy team to plan, develop and implement sales target, strategies and monitoring mechanisms to achieve outlet revenue growth
Assist LWB’s Quality Assurance Executive to ensure outlet operations are compliant with ISO standards
Ensure that outlets’ premise is in good working condition
Update training handbook and standard operating procedures for outlet operations
Lead, motivate and train the outlet team to boost staff morale and facilitate succession planning
Conduct preliminary performance appraisal and exit interviews
To manage outlet staff grievances and conflicts and issue disciplinary action when necessary
Provide timely feedback to the Outlet Operations Manager with regards to outlet activities
Requirements
Good communication and interpersonal skills
Good team player
Able to work within deadlines and well-organised
Positive attitude and eager to learn
Display strong initiative and able to work independently
Thrive in a fast-paced environment and able to adapt quickly
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