Responsibilities
Welcome and check in clients, ensuring a warm, professional, and attentive experience.
Guide clients through their appointments and explain the next steps in their healthcare journey.
Coordinate appointments and support smooth daily clinic operations.
Assist doctors with room preparation and administrative support.
Maintain accurate client records and appointment documentation.
Follow up on reports, invoices, appointment confirmations, and client requests.
Monitor appointment flow and proactively communicate any scheduling changes.
Ensure consultation rooms and client-facing areas are clean, organised, and well-stocked.
Address client concerns professionally and escalate issues when required.
Requirements
1 to 3 years of experience in healthcare, clinic operations, customer service, hospitality, concierge, or front-desk environments.
Experience in a clinic, hospital, wellness centre, aesthetic clinic, luxury service, or hospitality setting will be advantageous.
Good communication and interpersonal skills with a polished and professional demeanor.
Service-oriented with a genuine passion for delivering exceptional client experiences.
Organisational skills with the ability to multitask in a fast-paced environment.
Meticulous, proactive, and committed to maintaining client confidentiality.
Positive attitude with a willingness to learn and adapt.
Additional Information:
Salary: Up to S$3,500 per month + AWS + Performance Bonus + Incentives
Start Date: Immediate
Working Hours: Rostered schedule
Monday to Friday: 9:00 AM - 8:00 PM
Weekends: 9:00 AM - 5:00 PM
Location: Orchard
Interested applicants, please WhatsApp your updated resume to +*************.Shortlisted applicants will be notified.
Snow Hnin Witt Yee(R1983134)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423