AI Rudder Hiring! Full Time HRBP, Kuala Lumpur(A76589) in Federal Territory - Ricebowl

About AI Rudder

AI Rudder is a conversational AI company on a mission to transform how businesses communicate with their customers — across voice and digital channels that feel genuinely human.

Founded in 2019 and headquartered in Singapore, we're building technologies that bridge languages, enhance understanding, and enable meaningful human–machine communication at scale.

Today, we serve 500+ enterprise clients globally processing 50 million calls daily and having delivered more than 8 billion calls to date.

Most recently, we have raised $50M in a Series B fundraising from leading global investors including Tiger Global, Peak XV Partners, and Cathay Innovation.

How We Work:

• AI-first: AI isn't a tool we reach for. It's the default we start from. Every team, every workflow: AI-first.
• Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work
• Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.

About This Role

You will be the HRBP in Malaysia, owning both strategic HR partnership and hands-on HR execution locally.

You will partner with local Tech and Revenue leaders while owning hands-on HR execution across recruitment, onboarding, performance, employee relations, compliance, and culture initiatives, reporting directly to the HR Director, based in Singapore.

Location: Kuala Lumpur, Malaysia

Work arrangement: On-site

What You'll Do

Strategic Partnership — Work side-by-side with business leaders to translate business strategy into people initiatives. Advise on org design, workforce planning, and team effectiveness of Tech and Revenue teams, including Engineering/Product and Sales/Customer Success/Product Delivery functions.

Talent Acquisition — Lead hiring for both tech and commercial roles, and build pipelines in the competitive AI/SaaS talent market.

Performance & Compensation — Drive OKR/KPI cycles, performance reviews. Partner on incentive plans.

Organization Development — Design onboarding programs that ramp new hires fast. Facilitate leadership development, team-building, and succession planning. Champion culture as the Malaysia team scales within a fast-growing global AI company.

Employee Relations & Compliance — Handle complex ER cases with discretion. Ensure local HR practices are aligned with Malaysian employment regulations and internal policies. Maintain clean HR data and dashboards.

Qualifications

What You Bring

Must-haves:

- At least 5 years of overall HR experience, with a minimum of 1+ year in an HRBP role.

- Technology / SaaS / internet / startup company background — you understand how tech and commercial teams operate

- Proven experience in fast-paced working environments.

- Comfortable operating as the sole local HR representative while partnering with regional/global HR teams.

- Strong knowledge of Malaysian labor law and employee relations

- Data-driven mindset — metrics over gut feelings

- Fluent in English

Nice-to-haves:

- Experience with OKR, KPI, or structured performance management frameworks.

- Hyper-growth startup (Series A–C) experience

- Hands-on use of AI tools in HR workflows

- Bachelor's in HR, Business, Psychology, or related field

- Fluent in Mandarin

What We Offer

• Learning & Development: Continuous learning through real projects, knowledge sharing session, mentorship, and cross-functional collaboration.
• Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.
• Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.
• Meaningful Impact: Build AI solutions that create real value for businesses around the world.
• Ownership & Autonomy: Freedom to take initiative and drive outcomes.
• Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration

AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.\