Job Summary
Responsible for managing the hotel's accounts receivable functions, ensuring timely billing, accurate recording of payments, effective credit control and collection of outstanding debts from corporate clients, travel agents and other business partners.
Key Responsibilities
- Prepare, verify and issue invoices to corporate clients, travel agents, airline accounts and other business partners.
- Monitor and follow up on outstanding payments to ensure timely collection.
- Maintain and update the hotel's accounts receivable records and city ledger accounts.
- Perform reconciliation of customer accounts and investigate discrepancies in billing and payments.
- Ensure all incoming payments are accurately recorded and allocated to the respective invoices.
- Monitor accounts receivable aging reports and highlight overdue accounts to the Finance Manager.
- Liaise with the Front Office, Sales & Marketing and other departments to verify billing details and resolve payment disputes.
- Review credit applications and ensure compliance with the hotel's credit policies and payment terms.
- Maintain proper documentation and filing of invoices, receipts, payment records and supporting documents.
- Assist with month-end closing activities and preparation of accounts receivable reports.
- Perform other duties and responsibilities as assigned by the Finance Manager.
Requirements & Qualifications
- Diploma or Bachelor's Degree in Accounting, Finance or a related field.
- Minimum 1–2 years of relevant working experience, preferably in the hotel or hospitality industry.
- Fresh graduates with relevant qualifications may also be considered.
- Basic knowledge of accounting principles and accounts receivable procedures.
- Proficient in Microsoft Excel and accounting software.
- Knowledge of hotel systems such as OPERA PMS will be an added advantage.
- Good communication, interpersonal and problem-solving skills.
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Accounts receivable: 1 year (Preferred)
Work Location: In person