- Tsuen Wan District, Hong Kong Hong Kong
Working Location
Job Description
Responsibilities
About *************
************* is a fast-growing e-commerce business delivering fresh, high-quality food to customers across Hong Kong. We’re looking for a reliable, detail-oriented Warehouse Assistant who can support day-to-day warehouse operations and help respond to customer enquiries.
Key responsibilities
Pick and pack orders: Prepare food orders accurately and on time for delivery.
Receive and store stock: Unload deliveries, check product quality and store items correctly in chilled, frozen or ambient areas.
Manage inventory: Update stock records, rotate products and report low stock or discrepancies.
Check order quality: Ensure products are in good condition, and orders are ready for dispatch.
Handle customer enquiries: Respond to routine questions about orders, delivery and product availability by phone or message, refer complex issues to the appropriate team member.
Maintain a safe, clean workspace: Keep the warehouse hygienic, organized and compliant with food-handling and safety procedures.
Handle equipment safely: Use pallet jacks, trolleys and other warehouse equipment as required. Forklift experience is an advantage.
Requirements
Previous warehouse experience, experience in the food industry is a strong advantage.
Comfortable working in cold environments, including fridge areas.
Good attention to detail and a dependable approach to work.
Physically fit and able to lift to 25 kg.
Basic computer skills, training in order-tracking systems will be provided.
Cantonese and English communication skills are preferred, especially for handling customer enquiries.
A Hong Kong driving license with codes 2 and 3 is an advantage for future progression.
Benefits
Employee discount
10 days annual leave
Paid sick leave
Schedule
Day shift
Six days per week, Monday to Sunday (rostered workdays and rest day)
************* is an equal opportunity employer. We welcome applicants from all backgrounds.
Job Type: Full-time
Pay: $16,000.00 - $18,000.00 per month
Benefits:
Work Location: In person
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