Multihexa Hiring! Full Time Key Account Sales Executive in Selangor - Ricebowl

Company Overview

Multihexa Sdn Bhd is a dynamic company that connects Malaysians with globally renowned toy brands. By partnering with international companies, we support their expansion into the Malaysian market through strategic market planning and robust channel development. Our mission is to bring quality toys and enriching experiences into the lives of families across Malaysia.

We are looking for a detail-oriented and proactive Key Account Executive to support the management of major retail accounts. The role involves coordinating new product listings, monitoring sales performance, managing trading terms and promotional activities, and handling account documentation and billing matters. 

Key Responsibilities

 Key Account Support & Coordination

·       Support the Key Account Manager in managing the assigned major retail account

·       Act as a key operational contact for the customer on listings, promotions, and documentation matters

·       Ensure timely follow-ups on customer requests and internal action items

New Product Listing & Assortment Management

·       Coordinate new product listings, including submission of product details, pricing, barcodes, and required documents

·       Track listing approvals, timelines, and first shipment execution

·       Maintain updated product assortment and SKU listings for the account

Sell-Out & Performance Monitoring

·       Monitor sell-out performance by SKU and category

·       Prepare regular sales and sell-out reports for internal review

·       Identify underperforming SKUs and highlight opportunities or risks

Trading Terms & Commercial Tracking

·       Maintain and track trading terms, promotions, rebates, and other commercial agreements

·       Ensure accurate tracking of promotional spend and agreed commercial mechanics

·       Support reconciliation of claims and commercial deductions

Statements of Account & Billing Support

·       Prepare and update Statements of Account (SOA) for the key account

·       Coordinate billing documents, invoices, credit notes, and supporting documentation

·       Liaise with Finance and Order Processing to ensure accuracy and timely issue of documents

Promotion & Campaign Execution

·       Execute agreed promotion plans in coordination with Trade Marketing

·       Ensure promotions are set up correctly (pricing, timing, mechanics)

·       Track promotion performance and prepare post-promotion summaries

Cross-Functional Coordination

·       Work closely with internal teams to ensure smooth order fulfilment and stock availability

·       Coordinate with logistics and operations on delivery timelines and stock issues

·       Support internal meetings and customer presentations with data and materials

 Requirements

Ø Diploma or Degree in Business, Marketing, or related field, fresh graduate is welcome to apply

Ø 1–3 years of experience in sales support, key accounts, or FMCG / consumer products

Ø Strong attention to detail, especially for pricing, billing, and documentation

Ø Comfortable working with Excel and sales data

Ø Strong communication, cooExrdination skills with problem-solving mindset

Ø Experience handling modern trade or large retail key accounts

Ø Exposure to promotions, trading terms, and retail operations

Ø Good analytical, organised, reliable, and able to manage multiple deadlines