Thong Yee Thong Reflexology Hiring! Full Time Customer Service - Front Desk Full time in Johor, Earn up to MYR 2,500 - Ricebowl

jobscope:.

• Greeting and welcoming guests – Ensure every customer feels comfortable upon arrival.
• Handling bookings and reservations – Assist with phone calls, online booking systems, or walk-in appointments.
• Providing service information – Explain wellness packages, spa treatments, pricing, and promotions to customers.
• Managing check-in and check-out – Register guests, prepare invoices/receipts, and coordinate with therapists.
• Answering inquiries – Respond to customer questions (in person, phone, email, or social media).
• Coordinating with staff – Communicate customer requests or special needs to therapists and operations team.
• Handling customer feedback or complaints – Record, report, and assist in resolving issues politely.
• Maintaining front desk cleanliness and order – Keep reception area tidy, professional, and welcoming.
• Administrative support – Assist with filing, record-keeping, and preparing simple daily reports.
• Promoting wellness packages – Upsell or suggest suitable services to guests to enhance their experience.

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

• Health insurance
• Opportunities for promotion

Work Location: In person