Blueshark Malaysia Hiring! Full Time Sales Executive in Selangor, Earn up to MYR 3,000 - Ricebowl

Job Requirements 

• Diploma in Business Administration, Marketing or related field. 
• Fresh graduates or 1-2 years experience in sales and/or customer support, preferably in automotive or EV sectors. 
• A proven track record in motor vehicle sales and willingness to travel is an added advantage.  
• Professional appearance, friendly and possesses a positive attitude. 
• Excellent communication and interpersonal skills. 
• Passion for sales and customer satisfaction. 
• Willing to travel and facilitate/support events and roadshows as assigned. 
• A keen interest in sustainable/green mobility, renewable energy and the environment is a plus, as is a motorcycle license. 

Sales & Business Development 

• Achieve assigned monthly sales targets for EV motorcycles, accessories, and other related products or services. 
• Proactively identify, approach, and engage potential customers through various sales channels, including showroom walk-ins, referrals, online platforms, social media, roadshows, events, and direct outreach. 
• Conduct product demonstrations, test rides, and sales consultations to explain motorcycle features, pricing, promotions, financing options, and product benefits. 
• Generate sales leads and convert prospects into customers through consistent follow-ups, effective sales techniques, and relationship management. 
• Explore and implement proactive sales initiatives to expand customer reach, increase sales opportunities, and achieve assigned sales targets. 
• Build and maintain strong customer relationships to encourage repeat purchases, referrals, and positive customer experiences. 

Digital Sales & Social Media Engagement 

• Actively promote EV motorcycles and related products through various digital and social media platforms, including but not limited to Facebook, TikTok, Threads, Instagram, WhatsApp, and other relevant channels, by creating and sharing promotional content, engaging potential customers, and conducting digital sales activities to generate leads, maximise sales opportunities, and achieve sales targets. 
• Respond promptly to customer inquiries received through social media, messaging applications, and other online channels. 
• Proactively support and participate in various sales and marketing initiatives, including digital campaigns and promotional activities, to expand customer reach, generate leads, and achieve sales targets in accordance with Company guidelines and business objective. 

Customer Service & After-Sales Support 

• Attend to customer inquiries and provide accurate product information, sales assistance, and professional customer service. 
• Ensure a smooth customer purchasing experience, including order processing, financing applications, payment arrangements, and vehicle delivery coordination. 
• Coordinate with relevant departments, including Service, Delivery, and Operations, to address customer concerns, ensure timely resolution, and maintain proper records of customer interactions and follow-ups. 
• Assist customers with service bookings, warranty inquiries, and complaint resolution by coordinating with the relevant teams. 
• Maintain positive customer relationships to enhance customer satisfaction, retention, and referral opportunities. 

Showroom Operations & Sales Activities 

• Support daily showroom operations to ensure a clean, organised, and customer-friendly environment. 
• Ensure motorcycles, promotional materials, and product displays are properly maintained and presented. 
• Participate in roadshows, exhibitions, promotional campaigns, test-ride events, and other sales activities organised by the Company. 
• Actively approach potential customers during promotional activities to generate leads and maximise sales opportunities. 
• Support inventory monitoring, vehicle readiness, and coordination of test-ride motorcycles when required. 
• Adhere to the Company's operational procedures, safety requirements, and customer service standards. 

Sales Reporting, Coordination & Other Responsibilities 

• Maintain accurate records of sales leads, customer inquiries, follow-ups, test rides, bookings, and completed sales. 
• Monitor individual sales performance and provide regular updates, customer feedback, and market insights to the superior or Management. 
• Coordinate with relevant departments to support sales campaigns, promotional activities, and business operations. 
• Proactively undertake sales initiatives through all appropriate online and offline channels to maximise sales opportunities and achieve assigned targets. 
• Perform any other duties, responsibilities, or assignments as reasonably directed by the superior or Management in line with business needs and organisational objectives.