Cintra Consultancy Hiring! Full Time Senior Client Success Executive in - Ricebowl

Senior Client Success Executive

Cintra Consultancy | Singapore | Full-Time, 6-Month Contract | Mid-Level

About Cintra Consultancy

Cintra Consultancy is a Singapore-based integrated marketing agency specialising in social media, content production, digital marketing and lead generation.

About the Role

We're looking for an experienced Senior Client Success Executive to manage client relationships, oversee marketing campaigns and ensure smooth project delivery.

You'll work closely with clients and internal teams to drive client satisfaction, retention and account growth.

Key Responsibilities

• Manage client accounts and maintain strong client relationships.

• Serve as the main point of contact for assigned clients.

• Oversee campaign timelines, deliverables and approvals.

• Coordinate with creative, production and marketing teams.

• Manage client expectations, feedback and escalations.

• Monitor campaign performance and provide recommendations.

• Support client renewals, upselling and account growth.

• Ensure accurate project tracking, reporting and documentation.

Requirements

• 3–5 years of experience in client servicing, account management or digital marketing.

• Prior experience in a creative or digital marketing agency.

• Strong communication and stakeholder management skills.

• Good understanding of social media and digital marketing.

• Able to manage multiple accounts and deadlines independently.

• Proactive, organised, detail-oriented and solution-driven.

• Diploma or degree in a relevant field.

Bonus Qualifications

• Experience in KOL and influencer marketing.

• Knowledge of performance marketing (Meta, Google or TikTok Ads).

• Experience with campaign reporting and marketing analytics.

Why Join Cintra?

• Work with diverse brands and integrated marketing campaigns.

• Gain exposure to creative, digital and marketing strategy.

• Take ownership of client accounts and campaign outcomes.

• Work closely with senior management and experienced teams.

How to Apply

Apply through LinkedIn or email your resume to *************