SG ALLIANCE PTE. LTD. Hiring! Full Time Analyst, Product (General Insurance) Team in West Region (Singapore), Earn up to SGD 3,200 - Ricebowl

Analyst, Product (General Insurance)

The Analyst, Product (General Insurance) manages rep policy lodgements, renewals, endorsements, cancellations, and claims, ensuring smooth operations and keeping representatives well-informed. The role also supports process improvements, accurate data management, product comparisons, and follow-ups on outstanding premiums.

Key Responsibilities:

• Responsible for General Insurance operations, including policy administration, process optimization, and ensuring efficient customer service.
• Handle policy renewals, endorsements, cancellations, and claims efficiently.
• Maintain accurate documentation and reporting for compliance and operational tracking.
• Identify inefficiencies, propose workflow improvements, and support automation initiatives for enhanced efficiency.
• Coordinate with insurers, representatives, and internal teams to ensure smooth operational processes.
• Ensure data accuracy and timely updates in the internal CRM portal and SGA Resource Library.
• Assist with the proper functioning of the internal GI portal.
• Work closely with internal stakeholders to provide prompt and effective servicing support for the salesforce.
• Provide training support to the Product Team when required.
• Provide product comparison support to the Product Team when required
• Handle and manage GI outstanding premiums.
• Perform any other duties as assigned.

Requirements:

• Diploma or Degree in any discipline, or equivalent qualification.
• Fresh graduates are welcome to apply; prior experience in the insurance or financial services industry would be an advantage.
• Possession of relevant insurance certifications (BCP, ComGI and PGI) would be advantageous.
• Ability to multitask, prioritise responsibilities and work effectively both independently and in a team environment.
• Good analytical, problem-solving, communication and time management skills.
• Strong interpersonal skills with the ability to communicate and engage effectively with stakeholders at all levels.
• Proficient in Microsoft Office applications, particularly Microsoft Excel.
• Detail-oriented, organised and able to work efficiently in a fast-paced environment.

By submitting your job application, you give consent that SGA and any affiliates and any person authorised by SGA is allowed to use your personal data for assessing and evaluating your suitability for employment in any current or prospective positions within SGA.