Emico Holdings Berhad Hiring! Full Time GRAPHIC DESIGNER - ORDER PROCESSING EXECUTIVE in Pulau Pinang, Earn up to MYR 3,500 - Ricebowl

Primary function:

1. Order intake

• Receive orders via WhatsApp, email, and online.
• Confirm specifications, quantity, deadline, and price in writing before work starts.

2. Artwork and proofs

• Prepare artwork and proofs in Adobe Illustrator.
• Get written customer approval before releasing to production.
• Prepare print-ready production files.

3. Production and delivery

• Hand off approved files and job details to production.
• Track every order until completion.
• Arrange delivery and confirm the customer received it.

4. Order processing and payment

• Issue invoices or quotations once the order is confirmed.
• Confirm payment terms with the customer (deposit, full payment, or credit).
• Check that the deposit or payment is received before starting production, where required.
• Record all payments received and match them to the right order.
• Follow up on unpaid invoices
• Make sure no order is released for delivery until payment terms are met.

5. Customer enquiries and order issues

• Reply to customer enquiries promptly
• Resolve post-order issues (wrong item, damage, errors)

Pay: RM3,000.00 - RM3,500.00 per month

Work Location: In person