- Solok Gurney 1 George Town Pulau Pinang Malaysia 10250
Medi Beaute Hiring! Full Time Customer Service Officer in Pulau Pinang, Earn up to MYR 2,500 - Ricebowl
Posted
a day ago • Closing
20 Nov 2026
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Job Description
Requirements
Diploma or Advanced Diploma (Preferred).
Minimum 1 year of experience in Customer Service (Preferred).
Proficient in English and Mandarin (Preferred).
Responsibilities
Welcome and attend to customers in a friendly and professional manner.
Manage appointments via phone, WhatsApp, and walk-ins.
Coordinate schedules with beauticians.
Recommend suitable services, packages, and products to clients.
Handle billing, payments (cash, card, e-wallet), and issue receipts.
Maintain accurate customer records and appointment history.
Respond to customer inquiries and resolve complaints effectively.
Ensure cleanliness and organization of reception and waiting area.
Assist in promoting products and packages, memberships, and ongoing promotions.
Support daily administrative and operational tasks
Benefits
- Health insurance
- Opportunities for promotion
- Professional development
- Ability to commute/relocate
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