Job Title: Clinic Assistant
Location: Klinik Dr Azlina Menara Ambank, Jalan Raja Chulan
Job Summary
The Clinic Assistant supports daily operations in the clinic to ensure a smooth of operations. Strong administrative and customer service skills, as well as proficiency with CMS and Excel are essential.
Key Responsibilities
- Manage patient registration, appointment scheduling, and follow-up using the clinic’s CMS.
- Maintain accurate patient records and update information promptly
- Assist the resident doctors with coordination of daily patient flow.
- Handle front-desk tasks including enquiries, payments, and issuing receipts.
- Prepare consultation rooms and ensure cleanliness and readiness.
- Generate reports, track clinic metrics, and perform basic analysis using Excel.
- Manage inventory and support stock replenishment.
- Communicate professionally with parents, caregivers, and external partners.
- Ensure confidentiality and compliance with clinic policies.
Requirements
- Minimum SPM/STPM/Diploma qualification (healthcare or administration-related fields preferred).
- Proficient in CMS systems and computer applications, especially Microsoft Excel.
- Strong communication, organisation, and multitasking skills.
- Able to work independently with minimum supervision.
- Able to move around the clinic branches (Klang Valley area) to support the operation as needed.
- Able to support on-site medical checkup & medical programs.
- Willing to work 45 hours per week, including weekends if required. Also to support the shift rotation based on clinic roster.
Job Type: Full-time
Education:
- Diploma/Advanced Diploma (Preferred)
Work Location: In person