jobs in WPH Digital Pte Ltd

WPH Digital Pte Ltd Hiring! Full Time Cloud Engineer in West Region (Singapore), Earn up to SGD 5,500 - Ricebowl

Cloud Engineer

WPH Digital Pte Ltd

Clementi, West Region (Singapore)

Share
Save

Working Location

  • Clementi West Region (Singapore) Singapore

Job Description

Responsibilities

About the Role

WPH Digital is hiring a DevOps Engineer to support and operate production platforms on AWS. Our workloads are containerized and run on Amazon EKS across DEV, STG and PROD environments.

You’ll join our DevOps team and work closely with internal and stakeholder technical teams to keep production platforms stable, secure and well monitored. Most of the work follows SOPs and runbooks, which makes this a good place to build real production experience. Our engineers also use AI tools every day to speed up troubleshooting, scripting, documentation and routine operations.

We welcome junior candidates and fresh graduates. You’ll need solid fundamentals and some hands-on AWS or Kubernetes exposure, whether from projects, labs or certifications. We’ll give you structured onboarding, shadow support and mentoring from senior engineers.

Job Duties & Responsibilities

Platform Operations

Support AWS infrastructure across DEV, STG and PROD, including EC2, VPC, IAM, S3, RDS and EKS

Run daily health checks on EKS clusters, nodes, pods and workloads (Linux and Windows nodes)

Provision and maintain infrastructure with Terraform through GitLab pipelines

Support application workloads on the platform, including web and API services

Troubleshoot issues using approved SOPs and runbooks, and escalate to senior engineers when needed

Support OS patching and maintain standard build images for Windows and Linux

Incidents & Service Requests

Triage, track and follow up on incidents and service requests until closure

Keep tickets up to date in Jira / JSM or ServiceNow

Support high-severity production incidents according to the escalation matrix

Prepare incident notes, status updates and support reports

Monitoring & Observability

Monitor platform health with Elastic/Kibana and AWS CloudWatch, including Container Insights

Review SLO dashboards, burn-rate alerts and operational metrics to catch degradation early

Follow up on alerts and escalate them according to SOPs

Help maintain dashboards, alert rules and monitoring runbooks

DevOps & CI/CD

Support GitLab CI/CD pipelines for application and infrastructure-as-code deployments

Support merge-request security scanning workflows and help teams fix findings

Help keep container images clean and remediate CVEs

Assist with releases and deployments across environments

Security & Compliance

Support least-privilege IAM, RBAC and access request workflows

Coordinate security patching and vulnerability remediation

Collect logs and evidence for security investigations and compliance reviews

Support backup and recovery operations (AWS Backup, RDS snapshots) and DR exercises

Reporting & Improvement

Prepare operational reports and ticket summaries

Join regular operations review meetings

Spot recurring issues and improve SOPs, runbooks and documentation

AI-Assisted Productivity

Use AI tools to speed up troubleshooting, log and alert analysis, and root-cause investigation

Use AI coding assistants to draft and review scripts, Terraform code and CI/CD pipeline changes

Use AI to write and improve SOPs, runbooks, incident notes and reports

Find repetitive operational tasks that AI or automation can streamline

Always check AI-generated output, and follow security and data-handling guidelines when using AI tools

Skills and Qualifications

Diploma or Degree in Computer Science, IT, Engineering or a related field

Hands-on AWS knowledge (EC2, VPC, IAM, S3) from work, internships, labs or certification study

Basic understanding of Docker and Kubernetes concepts such as pods, deployments and services

Basic Linux administration (Windows Server exposure is a plus)

Familiarity with Git and basic scripting in Shell or Python

Curiosity about using AI tools to work smarter and learn faster

Good communication skills, willingness to learn, and attention to detail when following SOPs

1–3+ years in DevOps, SRE or system administration

AWS certifications (Cloud Practitioner, Solutions Architect Associate, SysOps Administrator) or Kubernetes certifications (CKA / CKAD)

Experience with Amazon EKS, Helm or kubectl troubleshooting

Terraform and GitLab CI experience

Elastic/Kibana (including ES|QL), CloudWatch, or Prometheus/Grafana

Exposure to security scanning tools (SonarQube, FOD, Nexus-IQ) or container image scanning

ITIL Foundation, or experience with Jira/JSM or ServiceNow

Experience with Windows containers or Windows-based workloads on Kubernetes

Hands-on experience using AI assistants (e.g. GitHub Copilot, Claude, ChatGPT) for coding, troubleshooting or documentation

What We Offer

Hands-on experience running a production-scale platform on AWS and EKS

Structured onboarding, shadow support and mentoring

Sponsorship for AWS and Kubernetes certifications (edit to match your actual benefits)

Access to AI productivity tools, in a team that actively uses AI-assisted engineering practices

A clear growth path into senior DevOps, SRE or Platform Engineering roles

Working Arrangement

Business hours, plus a 24x7 on-call rotation for high-severity production incidents. Junior engineers join the rotation after onboarding.

Note: Proceeding to apply on this job post means you have read, understand, and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS *************

WPH Digital, an ISO 9001:2015 company, a technology provider focused on innovative digital solutions delivery. Together with our customers in their digital transformation journey, we leverage on the power of digital technology to create new opportunities and achieve improved operational efficiencies.

At WPH Digital, we employ emerging technologies amd end-to-end digital transformation capabilities, to build innovative apps, platforms, and services that deliver transformative experiences for our customers.

WPH Digital works with a focused number of clients, this often means you can achieve visible impact with clients far faster than it's possible to achieve in larger organisations. That could involve transforming the way they deliver products to building a brand new app for a fast-growing startup; creating a website for a large household name, or developing a new service platform for businesses.

We are seeking dynamic, dedicated, enthusiastic and motivated individuals to partake in our growth. We need strategist, passionate software talents and inspiring technologists to provide your expertise and help us accelerate our digital capabilities.

Be part of a team that shares your passion for all things digital, we are here to support you succeed. If you feel you have what it takes to be part of our dynamic and growing team, please write to us!

Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Learn More