Technocracy Group Hiring! Full Time ID Admin Ops in Federal Territory - Ricebowl

Job Level: 1-3 years of relevant experience (L2)

Location: Malaysia

Key Responsibilities:

 Conduct offline review on administrative activities audit logs to reconcile against authorized requests.

 Conduct monthly vlookup of systems’ ID listings against active LAN-IDs to detect leavers &/or duplicate IDs or any abnormalities.

 Conduct manual user access semi-annual & annual review of IDs & recertification. Follow-up for positive confirmation and action on revocations resulting from the recertifications with 5-working days.

 Maintain tracker to record and track completion for all manual requests submitted outside of One Identity.

 Provide support for service level review & monthly reporting.

 Provide support for audit deliverables (RFI).

 Provide support for KRCSA & BCM testing.

 Take on projects/assignments as & when required

Key Requirements:

 Academic background: Diploma holder.

 No. of years of related experience: 1 - >3 years

Skillsets:

 Preferred with related ID Admin &/or compliance related experience.

 Other attributes: Good command of written/spoken English, attention to details, quality delivery, sense of urgency.

 Willing to go beyond normal working hours to deliver within project timeline &/or SLA. Technical Skills:  IAM/ID Administration: Basic knowledge of Identity & Access Management, user lifecycle management, provisioning/de-provisioning, access reviews, and recertification.

 One Identity: Exposure to One Identity Manager or any similar IAM/Identity Governance platform is preferred.

 Active Directory: Working knowledge of Microsoft Active Directory, LAN IDs, user accounts, group memberships, and leaver/inactive account management.

 Access Governance & Compliance: Understanding of user access controls, periodic access reviews, audit logs, access certification, revocation, ITGC, and audit requirements.

 Microsoft Excel: Good proficiency in VLOOKUP/XLOOKUP, Pivot Tables, data filtering, reconciliation, and maintaining operational trackers.

 Reporting & Documentation: Ability to prepare monthly reports, maintain audit evidence/RFI documentation, and track SLA and review completion.

 Service Management: Basic understanding of IT service requests, SLA tracking, operational processes, and escalation procedures.

 Technical Attributes: Strong attention to detail, analytical and reconciliation skills, quality-focused approach, and ability to identify discrepancies or abnormalities in user/access data.

 Communication: Good command of written and spoken English.

 Work Flexibility: Willingness to work beyond normal working hours when required to meet project timelines and/or SLA commitments.