Company Overview
Novotel Singapore on Stevens and Mercure Singapore on Stevens offer a vibrant lifestyle hub with 772 rooms, multiple F&B outlets, and extensive facilities. They are committed to diversity, inclusion, pay equity, and equal opportunities for growth and development.
Job Summary
Support the Banquet Operations Manager in supervising banquet events, optimizing operations, managing teams, and controlling costs to deliver high-quality food and beverage services aligned with hotel standards.
Responsibilities
Supervise and oversee banquet event administration to ensure smooth operations and compliance with hotel policies
Evaluate banquet operations and procedures, recommending improvements to enhance efficiency and service quality
Assign tasks to team members and provide support during peak periods to maintain operational effectiveness
Conduct departmental meetings and daily briefings to communicate goals, updates, and expectations clearly
Comply with all house rules, regulations, and hotel policies to uphold standards and safety
Forecast business volume by analyzing hotel occupancy, holidays, weather, hotel activities, and community events to optimize resource planning
Participate in food and beverage meetings to align banquet operations with overall F&B strategy
Analyze revenue and cost reports with the Banquet Operations Manager to prepare accurate annual budgets
Review monthly Profit and Loss statements to ensure costs remain within budgetary limits
Assist in enforcing pre-check and check control procedures to maintain operational integrity and minimize waste
Monitor and control the quality and quantity of all food and beverage items served to meet guest expectations and reduce waste
Ensure no reusable beverage items are wasted by implementing effective control measures
Novotel Singapore on Stevens and Mercure Singapore on Stevens are committed to attracting, recruiting and retaining diverse talents from all walks of life. At Novotel Singapore on Stevens and Mercure Singapore on Stevens, we value and celebrate diversity, provide pay equity and equal opportunities for promotion, training and development programmes. We pride ourselves in creating and sustaining an inclusive and equitable working and learning environment for all.
Located along the arterial road that leads to Singapore’s iconic Orchard Road sits a stunning new lifestyle hub – the 254-room Novotel Singapore on Stevens and 518-room Mercure Singapore on Stevens, along with an eclectic array of F&B outlets. Step into this lush urban paradise equipped with an infinity pool, lap pool, tennis court, 24-hour gym, 9 meeting spaces, ballrooms and 4 hotel restaurants and bars, with 7 additional dining outlets.
Awarded Gold in the 2018 Melbourne Design Awards for its creative architecture, the Novotel Singapore on Stevens and Mercure Singapore on Stevens building tells a unique story from its aerial view to the elements around the hotel.