GAINS Education Group Hiring! Full Time Customer Service in Selangor, Earn up to MYR 3,000 - Ricebowl

Customer Service Responsibilities:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times

- Responding promptly to customer inquiries.

Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Processing forms, applications, and requests.

- Keeping records of customer interactions, transactions, comments, and complaints.

- Communicating and coordinating with colleagues as necessary.

- Providing feedback on the efficiency of the customer service process.

- Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

- Diploma/degree, or equivalent.

- Ability to stay calm when customers are stressed or upset.

- Experience working with customer support.

Job Type: Full-time

Pay: RM2,800.00 - RM3,000.00 per month

Ability to commute/relocate:

• Shah Alam: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)

Work Location: In person