Job Summary
Plan, organize, and deliver training programs to enhance employee skills, operational efficiency, and compliance with company policies and safety standards.
Responsibilities
Design and conduct training programs for new and existing employees to improve job performance and operational knowledge
Train staff on daily operational procedures, customer service standards, and workplace practices to ensure consistent service quality
Monitor employee performance to identify skill gaps and recommend targeted training interventions
Develop and update training materials, guidelines, and operational procedures to reflect current best practices and company standards
Ensure employees understand and comply with company policies, food hygiene, and workplace safety requirements
Collaborate with management and department supervisors to align training initiatives with business goals and improve operational efficiency
Evaluate the effectiveness of training programs through feedback and performance metrics, maintaining accurate employee training records
Provide ongoing guidance and support to employees to foster continuous skills development and professional growth
We are a licensed employment agency specializing in foreign manpower recruitment. We are MOM-Licensed, and we have a Comprehensive Licence (non-FDW) allowing us to place Local Workers or Foreign Workers.