HCLTech Hiring! Full Time Release Engineer in - Ricebowl

Job Summary

We are looking for a Release Operations / DevOps Engineer to support software release and deployment activities in a large-scale production environment. The role involves monitoring CI/CD pipelines, troubleshooting release failures, performing remediation, coordinating release schedules, and ensuring smooth and reliable deployments.

Key Responsibilities

• Monitor CI/CD pipelines, build progress, deployment status, and automated test results.
• Respond promptly to release alerts and investigate pipeline or deployment failures.
• Review logs, exceptions, build outputs, and test failures to identify root causes.
• Classify issues such as infrastructure, application, capacity, or intermittent/test-related failures.
• Perform standard remediation based on documented runbooks, including retrying failed deployment steps where appropriate.
• Coordinate release activities around upstream dependencies, maintenance windows, and code freezes.
• Monitor release timelines and highlight potential delays or risks early.
• Maintain and update operational runbooks, troubleshooting procedures, and remediation steps.
• Ensure rollback procedures are understood and available before higher-risk releases.
• Prepare clear shift handover reports and daily/weekly operational summaries.
• Identify recurring release issues and trends for further investigation by senior technical teams.
• Escalate complex infrastructure or deployment issues with complete details, including logs, troubleshooting performed, issue classification, and actions taken.

Requirements

• 4-6 years hands-on experience or good understanding of CI/CD pipelines and software deployment/release processes.
• Comfortable working with Linux and command-line tools and reviewing system/application logs.
• Basic understanding of version control, including branches, merges, and reverts.
• Ability to interpret build, deployment, and automated test failures.
• Good troubleshooting, debugging, and Root Cause Analysis (RCA) skills.
• Experience with web infrastructure, production environments, or large-scale systems is an advantage.
• Systems Engineering, DevOps, SRE, Production Support, or Release Engineering experience would be advantageous.
• Strong written and verbal communication skills.
• Able to create structured operational reports and provide clear technical escalations.

Preferred Mindset

• Calm and composed when handling high-priority production or release issues.
• Able to work quickly while maintaining accuracy.
• Detail-oriented with strong ownership and follow-through.
• Clear communicator, particularly for shift handovers, incident updates, and escalations.
• Quick learner who can adapt to new internal tools, processes, and environments.