Summary Benefits:
Basic Salary up to $6000
5-Day Work Week | Office Hours
Performance Bonus
Responsibilities:
Provide day-to-day IT technical support to employees, troubleshooting hardware, software, network and system-related issues.
Install, configure, maintain and troubleshoot desktops, laptops, printers, peripherals and other office IT equipment.
Perform network troubleshooting and administration, including LAN, Wi-Fi, TCP/IP, DHCP, DNS, switches and connectivity issues.
Assist with Sophos Firewall administration, configuration and troubleshooting, as well as Microsoft Active Directory management, including user accounts, password resets, access permissions and Group Policy.
Support Microsoft Office and Microsoft 365 applications, including installation, configuration and troubleshooting.
Coordinate with external IT vendors on equipment procurement, installation, repairs, warranty claims and maintenance services.
Manage IT equipment setup, deployment and inventory, as well as employee onboarding and offboarding from an IT perspective.
Provide remote IT support to employees, including hybrid-working staff, and conduct on-site support when required.
Assist in implementing and maintaining AI security policies and guidelines, supporting the secure adoption of Generative AI tools such as ChatGPT and Microsoft Copilot.
Identify potential AI-related security risks, including confidential data leakage, unauthorised AI usage and misuse of AI applications, and assist with appropriate security controls.
Maintain IT and AI security documentation, usage guidelines and employee awareness materials, while keeping updated on emerging security risks and best practices.
Coordinate with external IT security vendors or consultants on technical issues, AI security assessments and other IT-related matters.
Job Requirements:
Diploma or Degree in Information Technology, Computer Science, Information Systems or a related discipline.
Relevant experience in IT support, helpdesk, desktop support or IT infrastructure operations.
Good knowledge of Windows desktop and laptop troubleshooting, hardware maintenance and Microsoft 365 applications.
Exposure to Generative AI tools and AI security governance would be an advantage.
Willing to provide occasional on-site IT support when required.
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StaffKing Pte Ltd (20C0358) | Wei Ren Chew (R25127104)
Since our humble beginnings as a two-person team in 2021, StaffKing has grown into a trusted recruitment partner with a dynamic team of around 30 professionals and a portfolio of over 500 active clients. Our mission remains clear: to deliver exceptional employment services that empower businesses to grow with the right talent.
We pride ourselves on the speed and precision of our recruitment process—surfacing high-quality, well-matched profiles quickly to meet the fast-paced demands of today’s business landscape. Whether it’s permanent, contract, part-time, temporary staffing, or mass recruitment drives, we understand that the right hire makes all the difference.
At StaffKing, we are driven by a culture of elevating lives—not just for the candidates we help find meaningful careers, but also for our own team. Through our expertise in talent acquisition, we empower businesses by connecting them with the right people who drive success, innovation, and growth. With StaffKing, you’re not just filling a role—you’re investing in a team that moves your business forward.