SCIENTEC CONSULTING PTE. LTD. Hiring! Full Time IT Infrastructure Engineer (Desktop) in Central Region (Singapore), Earn up to SGD 6,000 - Ricebowl

• Provide enterprise-level IT infrastructure and end-user computing (EUC) services to multiple business units and government agencies.

• Design, deploy, manage and maintain enterprise desktop infrastructure, endpoint devices and workplace technology solutions.

• Support the implementation and continuous enhancement of desktop infrastructure and end-user computing services, ensuring availability, reliability and operational efficiency.

• Manage endpoint provisioning, configuration, deployment, patching, software distribution and lifecycle management.

• Support the administration and management of cloud-based infrastructure and desktop management services.

• Develop and maintain scripts and automation solutions to streamline desktop deployment, configuration, patching, monitoring and routine infrastructure operations.

• Work with internal technical teams and external service providers to plan, coordinate and deliver desktop infrastructure and cloud-related projects.

• Collaborate with infrastructure, cloud, cybersecurity and application teams to design and implement solutions that address current and future business requirements.

• Drive standardisation and optimisation of desktop services, endpoint configurations and infrastructure management processes.

• Monitor infrastructure performance, identify recurring issues and implement improvements to enhance service delivery and operational efficiency.

• Provide technical troubleshooting and L2/L3 support for desktop and infrastructure-related incidents, including investigation and resolution of complex technical issues.

Technical Requirements

• Enterprise desktop infrastructure and end-user computing (EUC) management.

• Windows operating systems, desktop configuration and administration.

• Desktop deployment, imaging, provisioning and configuration management.

• Endpoint management platforms such as Microsoft Intune, Microsoft Configuration Manager (SCCM/MECM) or equivalent solutions.

• Active Directory, Group Policy and user account management.

• Microsoft 365 and enterprise desktop application support.

• Cloud infrastructure and services, preferably Microsoft Azure or AWS.

• Cloud-based endpoint management, desktop administration and infrastructure integration.

• Scripting and automation using PowerShell, Python or equivalent scripting languages.

• Automation of infrastructure provisioning, configuration management, patching and routine operational tasks.

• Endpoint security, antivirus, endpoint detection and response (EDR), and security patch management.

• Hardware and software troubleshooting, incident management and L2/L3 technical support.

• Understanding of enterprise IT infrastructure, including servers, storage, networking and directory services.

• IT service management (ITSM), incident, problem and change management.

• Experience with virtual desktop infrastructure (VDI), virtualisation or cloud-based desktop solutions is advantageous.

• Infrastructure monitoring, service performance analytics and continuous service improvement are advantageous.

Experience / Qualifications

• Degree or equivalent qualification in Computer Science, Computer Engineering, Information Technology, Electronics Engineering or a related discipline.

• Minimum 5 years of relevant experience in enterprise desktop, endpoint management or IT infrastructure engineering.

• Practical experience in cloud infrastructure administration and scripting or automation.

• Candidates with a diploma or equivalent qualification should possess substantial relevant experience in enterprise IT infrastructure.

• Professional certifications such as Microsoft Azure, AWS, Microsoft 365, CompTIA, ITIL or other relevant infrastructure and cloud certifications will be advantageous.

• Experience supporting large-scale, complex or multi-site enterprise environments will be an advantage.

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  Coen Tay Zhi Xuan (R1989334)
  ScienTec Consulting Pte Ltd (ScienTec Personnel) -11C5781