Role Purpose
Provide senior-level operational and technical support for Microsoft 365 collaboration, messaging, and identity services, ensuring availability, security, and compliance with organisational policies.
Key Responsibilities
- Operate, administer, and support account lifecycle management using in-house application (Account Provisioning System), on-premise Active Directory servers, Microsoft 365 services including Entra ID (Azure Active Directory), Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive for Business
- Manage configurations for mailboxes, distribution lists, shared mailboxes, Teams, and SharePoint Online sites in accordance with approved standards
- Configure and maintain security-related settings such as MFA, role assignments, and service-level access controls within Microsoft 365
- Troubleshoot complex collaboration, identity, and messaging issues across Microsoft 365 services
- Resolve incidents with minimal supervision and escalate to Microsoft Support where required
- Maintain operational documentation, runbooks, and configuration records
- Work closely with various departments to manage account lifecycle
- Provide cross-cover support for other roles during operational needs
Required Skills & Experience
- Senior hands-on experience administering Microsoft 365 services
- Strong working knowledge of Entra ID, Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive
- Experience supporting large enterprise Microsoft 365 environments
- Ability to operate independently with minimal supervision
Jobster Private Ltd
At Jobster Private Ltd, we connect great people with great opportunities. As a trusted recruitment and manpower outsourcing partner in Singapore, we support hundreds of professionals like you across industries—from IT and engineering to finance, customer service, and beyond.
We’re not just about placements—we’re about partnership. Your career matters to us.
Why Join Us
When you join Jobster, you don’t just get a job—you get a team behind you.
Career Growth Support
We help you build your career with meaningful roles, skill development opportunities, and guidance along the way.
Quality Job Openings
We work with reputable companies offering a wide range of roles in IT, tech support, project management, data analysis, and more.
Competitive Salaries
We advocate for you—negotiating fair, competitive salaries and making sure you’re valued for your skills.
Ongoing Care
From onboarding to payroll, performance feedback to career advice—we’re with you throughout your journey, not just at the start.
Trust & Transparency
Licensed by MOM, certified in data protection, and committed to your success.