- Singapore
SCT CONSTRUCTION PTE. LTD. Hiring! Full Time CUSTOMER RELATIONS OFFICER (HDB-HIP PROJECT) in , Earn up to SGD 4,500 - Ricebowl
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Job Description
Responsibilities
Job Description
Address inquiries and public feedback related to project site activities and the environments.
Foster positive relationships with residents to work closely with the relevant parties.
Conduct regular on-site visits to residents’units for activities such as condition surveys, handing over units with the completed internal work and/or appointments made.
Arrange water ponding test (where applicable).
Send reminders and/or make calls to residents prior to the commencement of internal work (3 Days Reminder Calls).
Coordinate with Supervisor, Sub-con representatives, RTO and residents for necessary appointments and follow-up (where applicable).
Maintaining proficiency in the latest HIP Information Centre System (HICS) and staying updated on changes.
To update and complete all the HICS records within 1 month from the completion of the toilet upgrading works and EASE 2.0 for each block.
Assist administrative and Data processing and programming (UBS) paperwork.
To disseminate information & handle resident complaints/feedback.
Other ad-hoc duties as assigned by the management.
Job Requirements
O level or Diploma in related fields
2 to 4 years relevant experience
Good communication skills.
Able to work independently
Better have work experience in HIP/HDB Project
Address inquiries and public feedback related to project site activities and the environments.
Foster positive relationships with residents to work closely with the relevant parties.
Conduct regular on-site visits to residents’units for activities such as condition surveys, handing over units with the completed internal work and/or appointments made.
Arrange water ponding test (where applicable).
Send reminders and/or make calls to residents prior to the commencement of internal work (3 Days Reminder Calls).
Coordinate with Supervisor, Sub-con representatives, RTO and residents for necessary appointments and follow-up (where applicable).
Maintaining proficiency in the latest HIP Information Centre System (HICS) and staying updated on changes.
To update and complete all the HICS records within 1 month from the completion of the toilet upgrading works and EASE 2.0 for each block.
Assist administrative and Data processing and programming (UBS) paperwork.
To disseminate information & handle resident complaints/feedback.
Other ad-hoc duties as assigned by the management.
Job Requirements
O level or Diploma in related fields
2 to 4 years relevant experience
Good communication skills.
Able to work independently
Better have work experience in HIP/HDB Project
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