Job Summary
Work closely with team members to promote the company’s services and products, achieve sales targets, and deliver high-quality customer service throughout the sales and after-sales process.
Responsibilities
Collaborate with team members to meet and exceed sales targets through effective promotion of services and products
Communicate clearly with customers to provide accurate information about services and products
Deliver consistent, high standards of customer service to enhance customer satisfaction
Maintain service quality by following company standards during customer interactions
Follow up with customers after sales to ensure satisfaction and address any concerns
Schedule and confirm customer appointments promptly and accurately
Preferred competencies and qualifications
Experience in aesthetics, beauty, or related industries to understand customer needs and product benefits
Ability to communicate effectively in English and Mandarin to engage Mandarin-speaking customers
Strong interpersonal communication skills to build rapport and support team collaboration
Self-motivation to achieve sales targets and contribute to team success
Professional appearance and positive attitude to create a welcoming environment for customers