- Singapore
WECRUIT PTE. LTD. Hiring! Full Time Regional Program Senior Executive [EL] in , Earn up to SGD 5,000 - Ricebowl
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Job Description
Responsibilities
1. Team and Stakeholder Management
Coordinate with internal teams and external stakeholders to support effective account management and operational efficiency.
Share best practices, lessons learned, and standardized procedures across the team to promote consistency and operational excellence.
Support automation, digitalization, and continuous improvement initiatives to enhance team productivity and process efficiency.
Collaborate with cross-functional teams across the Asia-Pacific (APAC) region to facilitate alignment and effective program execution.
2. Customer and Regional Operations Management
Support daily operational activities, including execution planning, resource utilization, knowledge management, and stakeholder communications.
Coordinate customer engagement activities, including business reviews and performance review meetings, to monitor progress and align on operational priorities.
Track key performance indicators (KPIs), improvement targets, and business outcomes, and support the implementation of process improvements across regional markets.
Identify operational gaps and improvement opportunities, recommend practical solutions, and support the standardization of business processes to enhance performance.
Work closely with internal and external stakeholders to support customer satisfaction, operational stability, and business growth initiatives.
Improve data management, information flows, and operational reporting to support accurate and timely decision-making.
Support strategic and resource planning based on forecasts, seasonal demand, and peak-period requirements.
Analyse, map, and document existing and future business processes in accordance with regional standardization frameworks and operational requirements.
Assist in preparing Quarterly Business Review (QBR) presentations, performance summaries, and supporting materials.
Coordinate with implementation teams on project activities and execution to facilitate smooth customer onboarding and transition.
Monitor relevant APAC market developments, identify potential operational risks, and support the preparation of mitigation plans for customer communication and follow-up.
Undertake additional duties and projects as assigned.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
EA License No: 20C0270
Wecruit Pte Ltd
Wecruit is one of the leading recruitment firms based in Singapore, dedicated to helping job seekers find the right career opportunities.
We partner with reputable companies across a wide range of industries, including Healthcare, IT, Corporate Support, Engineering, Education, Logistics & Supply Chain, Oil & Gas, and Maritime.
Whether you're looking for permanent roles or short-term assignments, our consultants take the time to understand your experience, preferences, and goals to match you with suitable roles.
With over 1,000 successful placements and a strong track record of candidate satisfaction, Wecruit is here to support your career journey.
Let us help you take the next step—reach out to explore current opportunities or to speak with our team.
Coordinate with internal teams and external stakeholders to support effective account management and operational efficiency.
Share best practices, lessons learned, and standardized procedures across the team to promote consistency and operational excellence.
Support automation, digitalization, and continuous improvement initiatives to enhance team productivity and process efficiency.
Collaborate with cross-functional teams across the Asia-Pacific (APAC) region to facilitate alignment and effective program execution.
2. Customer and Regional Operations Management
Support daily operational activities, including execution planning, resource utilization, knowledge management, and stakeholder communications.
Coordinate customer engagement activities, including business reviews and performance review meetings, to monitor progress and align on operational priorities.
Track key performance indicators (KPIs), improvement targets, and business outcomes, and support the implementation of process improvements across regional markets.
Identify operational gaps and improvement opportunities, recommend practical solutions, and support the standardization of business processes to enhance performance.
Work closely with internal and external stakeholders to support customer satisfaction, operational stability, and business growth initiatives.
Improve data management, information flows, and operational reporting to support accurate and timely decision-making.
Support strategic and resource planning based on forecasts, seasonal demand, and peak-period requirements.
Analyse, map, and document existing and future business processes in accordance with regional standardization frameworks and operational requirements.
Assist in preparing Quarterly Business Review (QBR) presentations, performance summaries, and supporting materials.
Coordinate with implementation teams on project activities and execution to facilitate smooth customer onboarding and transition.
Monitor relevant APAC market developments, identify potential operational risks, and support the preparation of mitigation plans for customer communication and follow-up.
Undertake additional duties and projects as assigned.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
EA License No: 20C0270
Wecruit Pte Ltd
Wecruit is one of the leading recruitment firms based in Singapore, dedicated to helping job seekers find the right career opportunities.
We partner with reputable companies across a wide range of industries, including Healthcare, IT, Corporate Support, Engineering, Education, Logistics & Supply Chain, Oil & Gas, and Maritime.
Whether you're looking for permanent roles or short-term assignments, our consultants take the time to understand your experience, preferences, and goals to match you with suitable roles.
With over 1,000 successful placements and a strong track record of candidate satisfaction, Wecruit is here to support your career journey.
Let us help you take the next step—reach out to explore current opportunities or to speak with our team.
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