Sheng Fatt Superbike Hiring! Full Time Merchandise/Boutique Assistant in Pulau Pinang, Earn up to MYR 2,800 + commission - Ricebowl

• Minimum SPM / Diploma or equivalent

• Prior experience in retail / boutique / sales is an advantage

• Experience in motorcycle gear / sports retail is a plus

• Able to communicate in Bahasa Malaysia & English

• Knowledge of Mandarin is an added advantage (for customer handling)

• Friendly, confident, and customer-oriented personality

Job Scope – Merchandise / Boutique Assistant (Superbike Showroom)

1. Retail Sales & Customer Service

• Greet and assist customers in selecting merchandise (apparel, helmets, accessories)

• Provide product knowledge (sizes, features, brands, usage)

• Handle fitting assistance and recommend suitable items

• Achieve individual and team sales targets

2. Product Handling & Merchandising

• Arrange and display merchandise neatly according to brand guidelines

• Ensure boutique area is clean, organized, and visually attractive

• Replenish stock and ensure all items are properly tagged with pricing

• Assist in visual merchandising and promotional setups

3. Inventory & Stock Control

• Monitor stock levels and report low stock items

• Assist in stock receiving, checking, and tagging

• Conduct periodic stock counts / stock take

• Ensure proper storage and handling of merchandise

4. Cashiering & Transactions

• Handle sales transactions (cash, card, e-wallet)

• Issue receipts and ensure accurate billing

• Assist in daily sales closing and reporting

5. Sales Promotion & Upselling

• Promote ongoing promotions, bundles, and new arrivals

• Upsell related items (e.g. helmet + gloves + riding jacket)

• Support showroom campaigns and events

6. Customer Relationship

• Build good rapport with customers

• Handle inquiries (walk-in, phone, WhatsApp, social media)

• Assist in resolving customer concerns professionally

7. Showroom Support

• Support overall showroom operations when needed

• Coordinate with sales advisors for cross-selling opportunities

• Maintain professional appearance and brand image

• Commission pay
• Health insurance
• Medical coverage
• Maternity leave/Paternity leave/Compassionate leave
• Opportunities for promotion
• Professional development
• 13th month salary