Location: Novena Square
Department: Network & Endpoint Services (NED)
Contract Duration: 6 months, starting 2 November 2026
Working Hours
Monday to Thursday: 8.30am – 6.00pm
Friday: 8.30am – 5.30pm
Job Responsibilities
Raise IT service requests on behalf of users through the IT Service Management (ITSM) workflow system.
Perform IT administrative tasks, including adding users to groups, distribution lists and mailboxes.
Support projects involving bulk user access provisioning.
Coordinate IT access provisioning with internal customers.
Respond to email enquiries from internal users promptly and professionally.
Job Requirements
Proficient in Microsoft Office applications.
Familiar with IT Service Management (ITSM) systems and workflows.
Prior administrative or support experience, preferably in an IT environment.
Basic understanding of IT systems and technologies.
Strong organisational, time management and coordination skills.
Good communication and interpersonal skills.
Able to work independently and collaboratively as part of a team.
EA Personnel Name: Joyce Ng
EA Personnel No: R2095235
EA License No: 12C6253