Workflow Management:
Assign daily tasks, set productivity targets, and organize work schedules.
Team Development:
Train new hires, provide ongoing coaching, and conduct performance reviews.
Communication Link:
Relay company policies and upper-management goals down to the team, while reporting progress and concerns back up.
Quality & Safety Control:
Monitor output to ensure standards are met and enforce workplace safety or compliance rules.
Problem Solving:
Resolve day-to-day operational issues, mediate team conflicts, and handle escalations