- Hong Kong Hong Kong
Working Location
Job Description
Responsibilities
Fulum Management Limited
Key responsibilities
Oversee day-to-day operations across assigned multiple restaurants, ensuring compliance with company standards and procedures
Monitor financial performance and budgeting of multiple restaurants, identifying cost-saving opportunities whilst maintaining service quality
Manage and supervise team members of multiple restaurants, including recruitment, training, performance management and staff development
Implement and maintain operational policies and procedures to ensure consistency and excellence across all locations
Conduct regular inspections and audits to ensure compliance with health, safety and hospitality standards
Develop and execute strategies to enhance guest satisfaction and loyalty
Liaise with senior management to report on restaurants' performance and escalate issues requiring higher-level decision making
Manage relationships with key stakeholders, partners and suppliers
Lead initiatives for continuous improvement and innovation
What we're looking for
Proven experience in hospitality / F&B management, with at least 5-7 years in management role
Strong leadership and team management capabilities with the ability to motivate and develop staff
Excellent organizational and problem-solving skills with attention to detail
Sound understanding of financial management, budgeting and cost control in a hospitality environment
Knowledge of health, safety and hygiene standards relevant to the hospitality industry
Strong communication skills in both English and Cantonese (Mandarin is preferred)
Ability to work flexibly and respond effectively to the demands of a fast-paced environment
Customer service excellence and commitment to delivering exceptional guest experiences
Previous experience managing multiple locations or departments are advantage
Candidates with more experience will be considered as Area General Manager
What we offer
Comprehensive benefits package
Performance bonus
Employee discount
Competitive and supportive working environment
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