- Woodlands North Region (Singapore) Singapore
HARMONY FOODS PTE LTD Hiring! Full Time Admin - Operations Executive in North Region (Singapore), Earn up to SGD 4,000 - Ricebowl
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Job Description
Responsibilities
Company Overview
The client operates in Singapore, specializing in managing business operations across procurement, production, sales, logistics, and customer support within SME environments.
Job Summary
Lead and coordinate daily business operations to optimize procurement, sales, logistics, administration, and staff management. Drive improvements in sales growth, cost efficiency, and operational processes while ensuring compliance and quality standards.
Responsibilities
Oversee daily operations across procurement, production coordination, sales, administration, logistics, and customer support to ensure seamless business functioning
Identify operational bottlenecks, cost leakages, and inefficiencies, then develop and implement plans to improve sales, reduce costs, and enhance margins
Collaborate with directors and staff to maintain smooth day-to-day operations and resolve urgent operational issues promptly
Coordinate procurement activities by liaising with suppliers on pricing, delivery schedules, payment terms, product availability, and quality to secure cost-effective supplies
Monitor procurement costs and maintain accurate supplier records and documentation for audit and compliance purposes
Support sales operations by managing customer follow-ups, quotations, order coordination, and resolving customer service issues to enhance customer satisfaction
Analyze customer complaints, pricing matters, and pending follow-ups to identify opportunities for sales growth and improved profitability
Oversee invoicing, administrative workflows, document filing, and internal records to maintain operational accuracy and compliance
Coordinate with accounts and administrative staff on payments, receivables, supplier invoices, and related documentation to ensure timely financial processing
Review and approve operational and administrative matters within company approval limits to maintain control and accountability
Manage licence renewals, regulatory compliance documents, insurance, and coordinate product lab testing to uphold quality and legal standards
Maintain records related to food safety, quality control, customer requirements, and supplier documentation, liaising with external laboratories, service providers, contractors, and authorities as needed
Coordinate staff schedules, leave management, manpower allocation, and basic HR administration to optimize workforce deployment
Support staff supervision, task allocation, and performance follow-up to foster accountability and productivity
Provide operational coverage during manpower shortages and handle urgent staffing issues to maintain business continuity
Organize delivery arrangements, driver schedules, and customer delivery requirements to ensure timely and accurate order fulfillment
Address ad hoc operational challenges and ensure customer commitments are met consistently
Required competencies and certifications
Strong command of English and Mandarin to effectively communicate with customers, suppliers, and staff
Proficiency in digital tools, spreadsheets, email, messaging platforms, and AI tools to enhance work efficiency
Strong problem-solving skills to manage practical, ground-level operational issues
Ability to work hands-on in an SME environment, managing multiple operational functions
Effective communication, coordination, and people-management skills to lead teams and liaise with stakeholders
Commercial awareness with a focus on cost control, sales growth, and operational improvements
Responsible, organized, proactive, and able to perform under pressure
Preferred competencies and qualifications
Experience in F&B, food manufacturing, food distribution, FMCG, wholesale, logistics, procurement, or SME operations
Hands-on approach to solving ground-level problems independently
Ability to organize and improve disorganized processes
Maturity in managing staff, suppliers, customers, and urgent operational issues
Comfortable working in a family-owned SME environment
Capability to use AI and digital tools to boost productivity
Self-driven with strong ownership mentality
The client operates in Singapore, specializing in managing business operations across procurement, production, sales, logistics, and customer support within SME environments.
Job Summary
Lead and coordinate daily business operations to optimize procurement, sales, logistics, administration, and staff management. Drive improvements in sales growth, cost efficiency, and operational processes while ensuring compliance and quality standards.
Responsibilities
Oversee daily operations across procurement, production coordination, sales, administration, logistics, and customer support to ensure seamless business functioning
Identify operational bottlenecks, cost leakages, and inefficiencies, then develop and implement plans to improve sales, reduce costs, and enhance margins
Collaborate with directors and staff to maintain smooth day-to-day operations and resolve urgent operational issues promptly
Coordinate procurement activities by liaising with suppliers on pricing, delivery schedules, payment terms, product availability, and quality to secure cost-effective supplies
Monitor procurement costs and maintain accurate supplier records and documentation for audit and compliance purposes
Support sales operations by managing customer follow-ups, quotations, order coordination, and resolving customer service issues to enhance customer satisfaction
Analyze customer complaints, pricing matters, and pending follow-ups to identify opportunities for sales growth and improved profitability
Oversee invoicing, administrative workflows, document filing, and internal records to maintain operational accuracy and compliance
Coordinate with accounts and administrative staff on payments, receivables, supplier invoices, and related documentation to ensure timely financial processing
Review and approve operational and administrative matters within company approval limits to maintain control and accountability
Manage licence renewals, regulatory compliance documents, insurance, and coordinate product lab testing to uphold quality and legal standards
Maintain records related to food safety, quality control, customer requirements, and supplier documentation, liaising with external laboratories, service providers, contractors, and authorities as needed
Coordinate staff schedules, leave management, manpower allocation, and basic HR administration to optimize workforce deployment
Support staff supervision, task allocation, and performance follow-up to foster accountability and productivity
Provide operational coverage during manpower shortages and handle urgent staffing issues to maintain business continuity
Organize delivery arrangements, driver schedules, and customer delivery requirements to ensure timely and accurate order fulfillment
Address ad hoc operational challenges and ensure customer commitments are met consistently
Required competencies and certifications
Strong command of English and Mandarin to effectively communicate with customers, suppliers, and staff
Proficiency in digital tools, spreadsheets, email, messaging platforms, and AI tools to enhance work efficiency
Strong problem-solving skills to manage practical, ground-level operational issues
Ability to work hands-on in an SME environment, managing multiple operational functions
Effective communication, coordination, and people-management skills to lead teams and liaise with stakeholders
Commercial awareness with a focus on cost control, sales growth, and operational improvements
Responsible, organized, proactive, and able to perform under pressure
Preferred competencies and qualifications
Experience in F&B, food manufacturing, food distribution, FMCG, wholesale, logistics, procurement, or SME operations
Hands-on approach to solving ground-level problems independently
Ability to organize and improve disorganized processes
Maturity in managing staff, suppliers, customers, and urgent operational issues
Comfortable working in a family-owned SME environment
Capability to use AI and digital tools to boost productivity
Self-driven with strong ownership mentality
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