Majumerit Property Management Hiring! Full Time Administrative Executive in Melaka, Earn up to MYR 4,000 - Ricebowl

Job Descriptions

1. Scope of Work

Covers office administration, resident/tenant records, collections follow-up, defaulter administration, applications, correspondence, PMS/system updates, service-provider documentation, procurement and operational support.

2. Key Responsibilities

a) Read and understand the house rules, relevant AGM/EGM minutes, applicable strata requirements and service-provider contracts relevant to administrative operations.

b) Manage day-to-day administration of the Management Office and supervise/support front-office activities.

c) Attend to residents' enquiries, complaints, applications, telephone calls, emails and correspondence professionally.

d) Follow up and collect payments including service charges, utilities (where applicable), rental of common property and other approved charges, and prepare daily collection reports.

e) Maintain an updated defaulter listing, follow up outstanding accounts, issue reminders and coordinate approved access-control actions in accordance with Management procedures.

f) Maintain updated owner, resident and tenant records and ensure files are properly indexed, organised and accessible to authorised personnel.

g) Prepare notices, letters, memos, minutes, reports and other administrative documentation.

h) Manage PMS/building-management-system notices, complaints and administrative updates where applicable.

i) Process access cards, facility bookings, move-in/move-out applications, renovation applications and related deposits/refunds.

j) Maintain office/property inventory records and administrative records belonging to the Developer/JMB/MC.

k) Assist with procurement, quotations, office supplies and purchase documentation and ensure reasonable cost control.

l) Process and monitor service-provider attendance records and compile documents required for invoice/payment processing.

m) Coordinate meetings, appointments, site activities and administrative support for JMB/MC/committee meetings.

n) Assist the Building Manager/Building Executive with operational follow-ups, reports, complaints and VP/handover activities where applicable.

o) Ensure proper filing/document control and perform other related duties assigned by the superior.

3. Key Skills & Attributes

a) Strong administration, document-control and customer-service skills.

b) Good written communication and ability to prepare professional correspondence/reports.

c) Organised, responsible and able to manage multiple follow-ups.

d) Good Microsoft Office and property-management-system skills.

4. Requirements / Qualifications

i. Diploma/Degree in Business Administration, Property Management, Real Estate or related discipline.

ii. Minimum 3–5 years of relevant strata/property administration experience.

iii. Must possess strong customer service, communication, coordination and defaulter follow-up capabilities, and be able to supervise front-line administrative operations and work closely with the Building Executives and Accounts team.

iv. Mandarin-speaking is highly preferred.

v. Available to commence work in December 2026. Immediate hiring.

5. Working Relationship

• Reports directly to the Resident Manager / Building Manager.
• May supervise/support the Admin Officer in daily administrative activities.
• Coordinates with Accounts, Building Executives, service providers, residents, suppliers and HQ departments.

General Clause: The employee may be required to perform other duties reasonably related to the position and operational requirements as assigned by the Company from time to time.

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM4,000.00 per month

Ability to commute/relocate:

• Melaka: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• When can you start?

Experience:

• Administrative Executive: 3 years (Preferred)

Work Location: In person