NUS Enterprise Incubator Hiring! Full Time Program Operations Manager in , Earn up to SGD 9,500 - Ricebowl

About the role

We are seeking an organized, strategic, and results-driven Program Operations Manager to oversee the operational execution, logistics, resource allocation, and performance management of our entrepreneurship, innovation, and venture incubation programs. The successful candidate will streamline cross-functional workflows, manage program budgets, coordinate stakeholder engagement across corporate and startup networks, and ensure high-quality delivery across all program milestones. This role focuses on operational excellence, workflow optimization, vendor management, and continuous program enhancement.

Key responsibilities

• Lead daily operational workflows, scheduling, and logistical planning for regional incubation, acceleration, and innovation programs.
• Establish operational frameworks, Standard Operating Procedures (SOPs), and quality control measures across all program delivery phases.
• Manage program operational budgets, track expenditure metrics, process vendor procurement, and ensure financial compliance.
• Coordinate cross-functional teams, external mentors, corporate partners, and startup founders to ensure seamless program execution.
• Establish program KPIs, track participant engagement metrics, and analyze operational feedback to drive continuous program improvements.
• Oversee vendor contracts, facility utilization, event technology platforms, and third-party service agreements.
• Prepare comprehensive operational reports, program reviews, and executive dashboards for internal and external steering committees.
• Ensure program activities align with institutional policies, data privacy guidelines (PDPA), and safety compliance standards.

About you

• Bachelor's degree in Business Administration, Operations Management, Project Management, Innovation, or a related field.
• Relevant experience in program operations, complex project management, PMO execution, or operational leadership within higher education, tech incubators, or corporate innovation hubs.
• Proven track record of managing multi-stakeholder programs, operational budgets, and cross-functional teams.
• High proficiency in project management platforms (Asana, Jira, Trello), data analytics, and reporting tools.
• Exceptional organizational skills, strategic problem-solving ability, and high attention to detail.
• Outstanding communication, negotiation, and interpersonal skills to engage effectively with senior executives, startup founders, and external partners.
• Recognized certifications in Project Management (e.g., PMP, PRINCE2, Agile) are an advantage.

Pay: $6,500.00 - $9,500.00 per month

Benefits:

• Free parking
• Health insurance

Work Location: In person