- North Bridge Road Downtown Core Central Region (Singapore) Singapore
HYPERSCAL SOLUTIONS PTE. LTD. Hiring! Full Time Senior Manager, Co-curricular Records and Systems, Office of Dean of Students in Central Region (Singapore), Earn up to SGD 8,800 - Ricebowl
Senior Manager, Co-curricular Records and Systems, Office of Dean of Students
HYPERSCAL SOLUTIONS PTE. LTD.
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Job Description
Responsibilities
COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
RESPONSIBILITIES
CCT strategy and ownership
Oversees the Co-curricular record end to end: the recognition framework, the system, the records and the transcript students receive.
Develop the framework to enable Co-curricular record take-up and value, so it becomes a credible record of student development for employers and graduate schools.
Review the assessment model on what the Co-curricular record recognises (activity categories, levels of involvement, leadership roles, competencies) in line with the university's strategy.
Stakeholder and policy engagement
Work with internal and external stakeholders, e.g. schools, student support units, community service and career services units to align recognition criteria and policies.
Engage student organisations and staff advisors.
Promote the Co-curricular record to students and, with career services, to employers.
Report on data quality and risks to the Head of the Student Success Centre.
System, cycles and vendors
Run each academic term and graduation cycle: activity submission, assessments and verification, record closing and Co-curricular record issuance.
Lead system enhancements and integrations with IITS.
Record integrity and data governance
Uphold the integrity of the Co-curricular record to ensure that every entry is accurate, approved and auditable.
Manage record amendments, appeals and transcript requests from students and internal stakeholders.
Ensure compliance with data protection (PDPA), IT security and records retention requirements.
Use Co-curricular record data to report on student participation and development outcomes.
People leadership
Team Lead for the Co-Curricular Records and Systems function team.
Build training, guides and helpdesk support for students and staff.
Others
Other duties as assigned.
QUALIFICATIONS
Bachelor's degree in Computer Science, Information Systems, Engineering or a related field with least 8 years of IT experience in managing enterprise systems or digital products and at least 3 years of experience in the education sector, preferably in higher education administration.
Experience in project management and stakeholders' engagement.
Experience leading and developing a team.
Experience running a co-curricular record system, student records or digital credential platform.
Familiarity with university student development frameworks and how co-curricular achievements are recognised and verified.
Knowledge of data protection (PDPA) and records management in higher education.
Certifications such as PMP, PRINCE2, Agile/Scrum or ITIL.
Experience in a student-facing role or working with student organisations is an advantage.
OTHER INFORMATION
#LI-LK1
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University
RecruiterPal is a
cloud-based recruitment platform
that helps you to
recruit staff faster and easier,
giving you
full control and overview
of your entire recruitment process.
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
RESPONSIBILITIES
CCT strategy and ownership
Oversees the Co-curricular record end to end: the recognition framework, the system, the records and the transcript students receive.
Develop the framework to enable Co-curricular record take-up and value, so it becomes a credible record of student development for employers and graduate schools.
Review the assessment model on what the Co-curricular record recognises (activity categories, levels of involvement, leadership roles, competencies) in line with the university's strategy.
Stakeholder and policy engagement
Work with internal and external stakeholders, e.g. schools, student support units, community service and career services units to align recognition criteria and policies.
Engage student organisations and staff advisors.
Promote the Co-curricular record to students and, with career services, to employers.
Report on data quality and risks to the Head of the Student Success Centre.
System, cycles and vendors
Run each academic term and graduation cycle: activity submission, assessments and verification, record closing and Co-curricular record issuance.
Lead system enhancements and integrations with IITS.
Record integrity and data governance
Uphold the integrity of the Co-curricular record to ensure that every entry is accurate, approved and auditable.
Manage record amendments, appeals and transcript requests from students and internal stakeholders.
Ensure compliance with data protection (PDPA), IT security and records retention requirements.
Use Co-curricular record data to report on student participation and development outcomes.
People leadership
Team Lead for the Co-Curricular Records and Systems function team.
Build training, guides and helpdesk support for students and staff.
Others
Other duties as assigned.
QUALIFICATIONS
Bachelor's degree in Computer Science, Information Systems, Engineering or a related field with least 8 years of IT experience in managing enterprise systems or digital products and at least 3 years of experience in the education sector, preferably in higher education administration.
Experience in project management and stakeholders' engagement.
Experience leading and developing a team.
Experience running a co-curricular record system, student records or digital credential platform.
Familiarity with university student development frameworks and how co-curricular achievements are recognised and verified.
Knowledge of data protection (PDPA) and records management in higher education.
Certifications such as PMP, PRINCE2, Agile/Scrum or ITIL.
Experience in a student-facing role or working with student organisations is an advantage.
OTHER INFORMATION
#LI-LK1
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University
RecruiterPal is a
cloud-based recruitment platform
that helps you to
recruit staff faster and easier,
giving you
full control and overview
of your entire recruitment process.
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