Role Overview:
Seeking a hands-on
Zscaler Deployment & L3 Support Engineer
responsible for implementation, migration, testing, and Day-2 operations support across Zscaler security solutions.
Key Responsibilities:
Deploy, configure, and support
ZIA, ZPA, and ZCC
environments.
Implement
GRE/IPsec tunnels
,
ZCC
, and
App Connectors
.
Configure and troubleshoot
SWG, DNS, Firewall, SSL Inspection, and ZTNA policies
.
Perform application onboarding, PAC/forwarding configuration, and SAML/SSO troubleshooting.
Conduct migration activities, implementation testing, UAT support, and production cutovers.
Analyze issues using
Wireshark, PCAP, HAR files, and Zscaler logs
.
Provide L3 incident troubleshooting, root cause analysis (RCA), and operational documentation.
Required Skills:
Strong hands-on experience with
Zscaler ZIA, ZPA, and ZCC
.
Expertise in
GRE/IPsec tunnels
, SSL inspection, and security policy management.
Experience with
ZTNA, SAML/SSO, and application access troubleshooting
.
Proficiency in packet and log analysis using
Wireshark, PCAP, and HAR tools
.
Excellent troubleshooting, documentation, and stakeholder communication skills.
NTT Singapore Pte Ltd (NTTS)
is the regional headquarters of NTT Communications Corporation (NTT Com) for Asia Pacific Region.
Established in 1997, NTT Singapore has more than 10 years of expertise in providing information and communications technology (ICT) solutions worldwide.
NTT Singapore offers diverse high-quality connectivity, data centre solutions, security services, IT management services, voice and conferencing solutions and solution integration services to its enterprise customers.
NTT Communications is a wholly owned subsidiary of Nippon Telegraph and Telephone Corporation (NTT Corp.), one of the world’s largest providers of telecommunications services.
In 2013, NTT Corp. is ranked no.1 in telecom industry in the Fortune Global 500* list with operating revenues of more than $133,077 million. It is positioned 32nd among the top 500 corporations worldwide.
NTT Com's extensive global infrastructure includes Arcstar secure private networks, which cover 196 countries/regions and a tier-1 IP backbone network connected with major ISPs worldwide, as well as secure data centers at over 150 locations worldwide.