- Raffles Place Downtown Core Central Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
Key Responsibilities:
· Greet customers warmly and assist with seating and ordering.
· Handle feedback or complaints tactfully and escalate when necessary.
· Maintain high standards of customer service and ensure satisfaction.
· Assist in daily opening and closing duties.
· Oversee the service crew to ensure orders are delivered accurately and promptly.
· Ensure cleanliness, food safety, and hygiene standards are upheld at all times.
· Guide and mentor junior staff and new hires on service procedures.
· Lead by example during peak hours and take charge of the dining area when needed.
· Help with scheduling, shift handovers, and basic reporting when assigned.
· Manage cash register, process orders accurately, and handle payment transactions.
· Perform end-of-day reconciliation when required.
· Monitor stock levels of service items (cutlery, napkins, condiments, etc.).
· Assist with restocking and report shortages to management.
Job Requirements:
· Minimum 1–2 years of F&B service experience preferred.
· Strong interpersonal and communication skills.
· Ability to work under pressure and in a fast-paced environment.
· Willingness to work shifts, weekends, and public holidays.
· Basic knowledge of food hygiene and safety practices.
Job Type: Full-time
Pay: $2,500.00 - $2,900.00 per month
Work Location: In person
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