Medi Beaute Hiring! Full Time Clinic Assistant in WP Kuala Lumpur, Earn up to MYR 5,000 + commission - Ricebowl

• Certificate/Diploma in Beauty Therapy, Aesthetic, Cosmetology or related field is preferred.

• Relevant beauty/aesthetic clinic experience is an advantage.

• Good knowledge of skincare and beauty treatments.

• Good communication and customer-service skills.

• Pleasant personality and professional appearance with basic makeup required.

• Able to work according to clinic schedules, including weekends or public holidays where required.

• Willing to learn new treatments, products and technologies.

• Able to work independently and as part of a team.

Client Consultation & Customer Service

• Welcome and greet clients professionally.

• Conduct basic skin and beauty consultations before treatments.

• Understand clients' beauty concerns, expectations and treatment preferences.

• Explain suitable treatments, procedures, benefits and aftercare clearly.

• Maintain professional communication and protect client confidentiality.

• Handle client questions and minor complaints professionally.

• Follow up with clients after treatments when required. (Especially from our hand new clients).

Beauty & Aesthetic Treatments

• Perform approved facial, skincare and beauty treatments according to clinic SOP.

• Prepare treatment rooms, equipment and products before each appointment.

• Perform treatments professionally and carefully according to training and competency.

• Monitor clients' comfort and response throughout treatment.

• Stop treatment and immediately report any unusual reaction or concern to the supervisor/qualified medical professional where applicable.

• Follow all clinic protocols regarding treatments that require medical supervision or authorization.

Hygiene, Safety & Infection Control

• Maintain high standards of personal hygiene and professional appearance.

• Sterilize, disinfect and clean equipment according to clinic procedures.

• Keep treatment rooms clean, organized and hygienic.

• Dispose of used materials and clinical/beauty waste correctly.

• Follow workplace health, safety and infection-control procedures.

• Report damaged equipment, unsafe conditions or incidents immediately.

Product Knowledge & Recommendation

• Maintain good knowledge of clinic skincare and beauty products.

• Explain product usage, benefits and precautions accurately.

• Recommend suitable Aesthetic skin care products based on the client's needs and within the scope of the Beautician's training.

• Avoid making client’s medical claims or promising guaranteed treatment results.

• Maintain accurate product and treatment information.

Sales & Customer Retention

• Introduce appropriate treatment packages and membership programmes.

• Educate clients on recommended treatment schedules and Aesthetic skin-care routines.

• Support achievement of individual and clinic sales targets.

• Encourage repeat appointments through professional service and follow-up.

• Build long-term relationships with clients without using aggressive sales techniques.

• Record customer treatment history and recommendations accurately.

Clinic Operations

• Check daily appointment schedules.

• Prepare treatment rooms before opening and between clients.

• Check stock levels of skincare products, consumables and treatment supplies.

• Inform the supervisor when stock is low or equipment requires maintenance.

• Follow clinic opening, closing and daily operational procedures.

• Assist with promotions, events, demonstrations and customer activities when required.

Documentation & Reporting

• Update client consultation and treatment records accurately.

• Record products and treatments used where required.

• Document customer feedback, complaints or adverse reactions.

• Submit daily treatment and sales reports to the supervisor.

• Maintain confidentiality of all client and clinic information.

• EPF
• SOCSO
• EIS
• Medical coverage
• Staff beauty treatment credits
• Product discount