- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470
SolveIT Consultant Hiring! Full Time Customer Care Associate (Gaming) in WP Kuala Lumpur, Earn up to MYR 4,000 - Ricebowl
Posted
a day ago • Closing
20 Jul 2027
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Job Description
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NOW HIRING | Customer Service Representative – Mandarin Speaker | Gaming Project
BOOK YOUR INTERVIEW SLOT ON WHATSAPP +*************94
Are you a Mandarin speaker who enjoys gaming? Join a leading gaming project in Kuala Lumpur.
Location: KL Sentral, Kuala Lumpur
Position: Customer Service Representative
Language: Mandarin + English
Project: Gaming
Working Hours: 10:00 AM – 7:00 PM, Monday–Sunday (Rotational)
Education: Minimum SPM
Salary: Up to RM 4,000
Joining Date: 14 September 2026
Gaming Knowledge Preferred
Experience or familiarity with at least one of the following games:
* Genshin Impact
* Honkai: Star Rail
* Zenless Zone Zero
These are officially listed among HoYoverse's gaming products.
What You’ll Do
* Handle customer enquiries and gaming-related concerns
* Provide support through email and assigned channels
* Resolve customer issues professionally and efficiently
* Follow SOPs and maintain service quality
If you are fluent in Mandarin and English and have a strong interest in gaming, we would like to hear from you.
Apply now and take the next step in your career.
Interested candidates can apply or share their profiles via DM on WhatsApp +*************94 or email *************
Responsibilities
NOW HIRING | Customer Service Representative – Mandarin Speaker | Gaming Project
BOOK YOUR INTERVIEW SLOT ON WHATSAPP +*************94
Are you a Mandarin speaker who enjoys gaming? Join a leading gaming project in Kuala Lumpur.
Location: KL Sentral, Kuala Lumpur
Position: Customer Service Representative
Language: Mandarin + English
Project: Gaming
Working Hours: 10:00 AM – 7:00 PM, Monday–Sunday (Rotational)
Education: Minimum SPM
Salary: Up to RM 4,000
Joining Date: 14 September 2026
Gaming Knowledge Preferred
Experience or familiarity with at least one of the following games:
* Genshin Impact
* Honkai: Star Rail
* Zenless Zone Zero
These are officially listed among HoYoverse's gaming products.
What You’ll Do
* Handle customer enquiries and gaming-related concerns
* Provide support through email and assigned channels
* Resolve customer issues professionally and efficiently
* Follow SOPs and maintain service quality
If you are fluent in Mandarin and English and have a strong interest in gaming, we would like to hear from you.
Apply now and take the next step in your career.
Interested candidates can apply or share their profiles via DM on WhatsApp +*************94 or email *************
Benefits
- Annual leave and sick leave
- Bonus
- KWSP and SOCSO
- Medical & Insurance Coverage
- Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
- Career Progression opportunities - you maybe able to get promotion easily.
- EPF
- SOCSO
- Medical and Hospitalisation Leave
- Annual Leave
- Medical Insurance
- Training Provided
- Annual Bonus
- Allowance Provided
- Performance Bonus
How to get to this company by public transport?
Bandar Kuala Lumpur
Nearby Public Transportation
LRT - KL SENTRAL
0.1 km
KTM - KL SENTRAL
0.1 km
MRL - KL SENTRAL
0.1 km
MRT - MUZIUM NEGARA
0.3 km
MRL - TUN SAMBANTHAN
0.6 km
KTM - KUALA LUMPUR
0.9 km
LRT - BANK RAKYAT BANGSAR
1.2 km
LRT - PASAR SENI
1.3 km
MRT - PASAR SENI
1.3 km
MRL - MAHARAJALELA
1.5 km
MRT - MERDEKA
1.9 km
KTM - MID VALLEY
1.9 km
LRT - MASJID JAMEK
1.9 km
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