Allianz Malaysia Berhad Hiring! Full Time Customer Service Executive in WP Kuala Lumpur - Ricebowl

Candidate must possess at least a Diploma /Bachelor's Degree in Finance/Accountancy/Banking, Human Resource Management, Business Studies/Administration/Management, Marketing, Commerce or equivalent.

Good interpersonal and communication skills

Able to work under pressure and adapt well to fast pace environment.

Required skill(s) : Ms Excel , MS Powerpoint , MS Word

Familiarity with AI tools such as ChatGPT or Copilot is an added advantage.

Responsible for the back office operation support

• Decentralization of Policy Servicing(Non-Financial Policy Changes)

• Incoming and outgoing mail and document handling

• Handle daily collections and ensure accurate, timely system updates within the required turnaround time.

Responsible for customer service support  Manage walk-in, email, and internal enquiries while delivering quality service to agents and policyholders.

• To ensure compliance of FSA 2013 , branch SOPs, guidelines and policies issued by relevant bod

• To ensure upholding of operation initiative

• Provision of cooperation and support to fellow colleagues. To undertake any other duties and responsibilities requested by the Management as and when required