Hightech Polymer Hiring! Full Time Customer Service - Mandarin Speaker in WP Kuala Lumpur - Ricebowl

ABOUT THE ROLE

We are seeking Customer Serviceto join our teams inKuala Lumpur. The successful candidates will play an essential role in supporting customers, coordinating with internal departments, and ensuring smooth business operations.

JOB REQUIREMENTS

• Diploma or higher qualification (STPM / Bachelor's Degree Preferred)

• 1–2 years’ experience in customer service, logistics, or related fields (fresh graduates are welcome to apply)

• Proficient in English, Mandarin, and Bahasa Malaysia (oral & written). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

• Computer literate; SAP/ERP knowledge is an advantage

• Strong interpersonal and communication skills

• Proactive, detail-oriented, and able to perform under pressure

• Respond to customer inquiries promptly and professionally

• Handle order processing, sales coordination, and delivery follow-up

• Work closely with logistics, purchasing, and warehouse teams

• Maintain accurate documentation and records

• Resolve customer issues and build long-term relationships

• Support day-to-day administrative tasks and ad-hoc assignments
  

• Career opportunities in a multinational and publicly listed group
• Stable and long-established company (30+years in Malaysia)
• Exposure to international clients and industries
• Supportive and collaborative work environment