Full Time Waiter/Waitress Jobs, salary up to MYR 2,000 in GalahGala Seafood Restaurant Setapak - Ricebowl

Provide excellent customer service to guests, ensuring a positive dining experience from arrival to departure.

Take accurate food and beverage orders, relaying them clearly to the kitchen and bar staff.

Serve food and drinks efficiently and courteously, adhering to service standards and presentation guidelines.

Manage guest inquiries, requests, and complaints promptly and professionally, seeking solutions to ensure satisfaction.

Maintain cleanliness and organization of dining areas, service stations, and equipment.

Process payments accurately using the point-of-sale (POS) system and handle cash and credit card transactions.

Collaborate effectively with kitchen, bar, and other front-of-house staff to ensure smooth operations.

Possess a friendly and approachable demeanor, with strong interpersonal and communication skills.

Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.

Willingness to work flexible hours, including evenings, weekends, and public holidays, as required by the business needs.

Greet customers warmly and escort them to their tables, presenting menus and explaining daily specials.

Take accurate food and beverage orders, ensuring all special requests and dietary restrictions are noted and communicated to the kitchen staff.

Serve food and drinks promptly and efficiently, adhering to established service standards and presentation guidelines.

Check on customers regularly to ensure satisfaction, anticipate their needs, and address any concerns or issues with a positive and helpful attitude.

Process payments accurately using the POS system, handle cash and credit card transactions, and provide correct change.

Clear tables efficiently after guests have finished, resetting them for the next customers according to restaurant standards.

Maintain cleanliness and organization of the dining area, including tables, chairs, floors, and service stations, ensuring a pleasant and hygienic environment.

Assist with opening and closing duties, which may include stocking service stations, preparing garnishes, and ensuring the dining room is ready for service.

Collaborate effectively with kitchen staff, hosts, and other team members to ensure smooth service flow and a positive guest experience.

Adhere to all health and safety regulations, including proper food handling and sanitation practices, to ensure the well-being of customers and colleagues.