- Seoul Garden Kota Bharu, PT473 & PT474, Ground Floor, Lot 6490, Pusat Perniagaan, Lembah Sireh, Kota Bharu Kelantan Malaysia 15050
Working Location
Job Description
Requirements
Minimum SPM/GCE/ ‘O’ Level education.
At least 3 years of customer service experience in any industry.
Possess Food Hygiene Certification.
Basic knowledge of using Microsoft Office applications.
Ability to engage in physical activities which requires long hours of standing during the working shift.
Required to work on rotating shift which include weekends and public holidays.
Benefits:
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Parental leave
• Professional development
Schedule:
• Afternoon shift
• Day shift
• Early shift
• Evening shift
• Holidays
• Night shift
• Rotational shift
• Weekend jobs
Supplemental Pay:
• Commission pay
• Overtime pay
Responsibilities
Overall responsible in coordinating all activities during the assigned shift to ensure smooth operations and achieve required business results.
Supervise the productivity of staff on duty to ensure effective and efficient turnaround and response time in compliance to operating standards.
Understand the duties and responsibilities of all staff on duty and ensure the team perform according to the established guidelines and restaurant standards.
Provide on-job training (OJT) and guide the staff on duty through their daily routines to ensure the team meet/exceed expected work performance.
Interact with guests and handling guest enquiries to make sure the guests have a satisfactory dining experience.
Responsible for compliance to all work and service standards, food preparation, hygiene standards in accordance with the restaurant quality, service, ambience & value guidelines, as well as relevant regulatory requirements.
Manage shifts in rotation with the other restaurant management team to ensure proper hand-over/take-over of subsequent shifts.
Complete paperwork and reports as assigned.
Benefits
Important Information
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