Speed Auto Parts & Accessories Hiring! Full Time Customer Service Representative in Selangor, Earn up to MYR 2,800 + bonus - Ricebowl

Provide excellent customer service to walk-in and phone-in customers, answering inquiries about automotive parts and accessories, and assisting with product selection.

Assist the sales team with administrative tasks, including managing customer databases, processing orders, and preparing sales reports.

Maintain an organized and presentable showroom, ensuring all products are correctly displayed and priced.

Utilize basic photo and video editing skills to create simple marketing materials for social media or in-store displays, under the guidance of the marketing team.

Handle cash and credit card transactions accurately using the Point of Sale (POS) system.

Communicate effectively with customers and colleagues in English, Bahasa Malaysia, and Mandarin to ensure a smooth sales process.

Learn about the company's product catalog and be able to provide basic information to customers regarding automotive parts and accessories.

Greet and assist walk-in customers, providing information about automotive parts and accessories, and directing them to the appropriate sales staff.

Maintain the cleanliness and organization of the sales floor, ensuring products are well-displayed and inventory is easily accessible.

Assist the sales team with administrative tasks, including preparing quotations, processing sales orders, and managing customer databases.

Handle customer inquiries via phone and email, providing basic product information and escalating complex issues to senior sales representatives.

Support marketing efforts by assisting with the creation of social media content, including basic photo and video editing for product showcases.

Manage and update product inventory records, ensuring accuracy and reporting any discrepancies to the sales manager.

Process payments and handle cash transactions accurately, ensuring all sales are properly recorded.