- Jalan Gertak Merah Johor Bahru Johor Malaysia 80000

Working Location
Job Description
Requirements
SPM/O-Level with 3–4 years’ experience in retail, financial services, or Diploma/Bachelor’s with supervisory experience
Knowledge of gold/diamond valuation and branch procedures is a plus
Proficient in Microsoft Office; strong numerical and communication skills in Bahasa Malaysia & English
Leadership, problem-solving, and customer service skills
Proven ability to drive sales and manage branch profitability.
A team player with high integrity, detail-oriented, and customer-focused.
Willing to work retail hours, weekends, and public holidays.
Must have full working rights in Malaysia.
Responsibilities
Oversee daily branch operations: cash handling, and security procedures
Check transactions, reconciliations, and stock takes for gold & diamond items
Support sales, promotions, and track branch performance
Supervise and mentor staff, monitor performance, and provide training
Build strong relationships with customers and handle complaints professionally
Benefits
Skills
Important Information
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